We have just visited the Royal where we have previously eaten several times and food has been ok. Tonight's food was disgusting to say the least. So much so that we have both felt unwell since. I ordered a tuna nicoise salad which consisted of baby gem lettuce, soft boiled eggs, green beans and tuna. No dressing whatsoever resulting in the most bland meal I have ever had. My partner had a pizza which was greasy, stodgy and also tasteless. We expressed our disappointment to one manager who said he would pass on comments to the chef. No offer to amend the bill for inferior food was made. He then returned and insulted us by offering a reduction of £4! A second manager did advise he would Waiver...
A group of 16 of us stayed and dined at the hotel over a weekend Friday Sunday. Everyone agreed the hotel provided a great experience with its history, décor, fine bar, restaurant, comfortable rooms and super organised and charming staff. Breakfasts and dinner were excellent the imaginative chef and his team together with all the staff ensured we had a thoroughly enjoyable stay and super 'get together ' evening. With its history and prime location looking over the market square of this historic town, I (my third stay) would recommend staying at The Royal without hesitation a real gem for a getaway for couples or a group ion a town steeped in history and folklore and surrounded by wonderful c...
We called in for pizzas this week. We ordered 2 pizzas. One was great, the 2nd one wasn't the one we ordered so we asked if they could sort it out. The same pizza came back with the right additions but it had just been heated up again. It was impossible to cut or eat and was black underneath and burnt round the edges. We got the waiter over again and they said they would make another but my daughter had finished her meal by this time and we couldn't wait any longer. Thankfully weren't charged for it but it did mean I had no tea!
We came here on Friday afternoon , very busy , we managed to get a table in the window , waiter came to the table straight away to see what we wanted to drink , which is a good sign . We ordered food a starter of whitebait which was lovely but really could have been a bigger portion , mains were salt and pepper burger served with frozen wedges !!! Why ? The burger was amazing let down by the sparse amount of frozen wedges , my husband had the fish pie which he said was amazing, pkease make your own wedges !!!!
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Upon arrival, we inquired with a staff member about seating but were completely ignored. After another attempt, we were finally told to take a seat and that menus would be brought over. However, after waiting for 20 minutes, the staff member chose to engage in conversation with the barmaid instead of attending to us and providing menus. Disappointed by the disrespectful attitude, we decided to leave. We hope that the establishment goes out of business.
I was truly impressed by the staff at the Royal during my recent Breakfast visit. They were obviously well-trained and well-managed, displaying a high level of attention to detail in both their communication and service. I was particularly touched by how one staff member took care of and accommodated an elderly couple with patience and kindness. It was a delight to witness.
This was the most disappointing evening I have ever experienced in Kirkby Lonsdale. I have been living here for 12 years, and this was truly shocking. There was no atmosphere, the staff lacked charisma and did not smile once throughout the evening. All four steaks we ordered were cooked incorrectly, but thankfully mine was rare.
We celebrated my daughter’s birthday with afternoon tea at The Royal. We were very well looked after; attentive team of staff. The food was absolutely delicious, atmosphere was good and plenty of customers made the bar feel nice and lively. A thoroughly enjoyable experience.
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Superb breakfast. Great fresh ingredients, beautifully cooked and lovely surroundings. The staff were attentive, and friendly. Highly recommend for breakfast we were so impressed we also had Sunday lunch here too which again was superb.
We fully enjoyed our Sunday lunch! Delicious lamb and beef. The place had room for two of us on a recent visit there and did not disappoint.
