Royal Hideaway Corales Suites

I 'm sorry but it is not up to five stars at all. In three days we have not found a single member of the staff who is professional and knows how to give a good service beyond telling us yes, of course teacher, of course teacher . Of course they have a very, very serious problem in the HR department. Because we were also staying the three previous nights in a very close hotel where we paid a similar price and the staff was very professional so it is not a matter of other than a bad choice of staff. From going to the buffet for dinner and being told more than three times to hurry up that the buffet is going to close in 15 minutes and even turning off the lights with several tables still having...

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In three days we have not found a single member of the staff who is professional and knows how to give a good service beyond telling us yes, of course teacher, of course teacher . Of course they have a very, very serious problem in the HR department. Because we were also staying the three previous nights in a very close hotel where we paid a similar price and the staff was very professional so it is not a matter of other than a bad choice of staff. From going to the buffet for dinner and being told more than three times to hurry up that the buffet is going to close in 15 minutes and even turning off the lights with several tables still having dinner to treating us as if it were a favor to se...

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Das Hotel ist sehr schön im ruhigen La Caleta gelegen und kann durch ein modernes, offenes Design und reichlich Freundlichkeit überzeugen leider konnte der Service den hohen Standard nicht vollends halten. Wir haben ein Zimmer mit Hot Tub und Panoramablick bewohnt. Es befindet sich in der obersten (5. Etage und erlaubt tatsächlich einen wundervollen Blick über Ort und Bucht. Die Ausstattung ist modern und hochwertig. Einzig im Hot Tub waren 2 der 5 Lampen defekt und die Abdeckung des Abfluss war gebrochen. Besonders positiv ist das Personal beim Frühstück und Dinner zu erwähnen insbesondere die Köche sind extrem freundlich. Leider konnten die Zimmermädchen und das Rezeptionspersonal den hohe...

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The hotel team deserves praise for their professionalism and friendliness. They were always willing to help and provide recommendations for places to visit and experiences to enjoy in the city. Her passion for creating an exceptional guest experience was palpable and reflected in every interaction. Rooms: 5 Service: 5 Location: 5

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Amazing hotel. Our favourite in Tenerife. Truly five star. Spacious rooms with spectacular views, the biggest balconies. Breakfast is not to be missed. On-site food options are excellent and close to La Caleta village. We will be back Rooms: 5 Service: 5 Location: 5

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You get what you pay for excellent 5 star hotel .Will cone back here Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury

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The only place to stay in Tenerife. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Romantic, Quiet

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Muy buena atención del personal y excelentes instalaciones Habitaciones: 5 Servicio: 5 Ubicación: 5

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All perfect!! We have enjoyed our vacation very much Rooms: 5 Service: 5 Location: 5

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Excelente servicio e instalaciones! Habitaciones: 4 Servicio: 4 Ubicación: 4

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