1 /5
Reseña
★
My husband and I came to visit the Royal Oak whilst on our honeymoon in the local area. The pub had a lovely cosy feel on arrival and staff appeared friendly. We were excited to try the pie of the day and had a conversation with who we believe was the owner/landlord about ordering the last 2 pies! Our drinks were quickly served with a very nice Big Sur IPA that my husband was impressed with. We could tell there wasn’t a lot of staff, however the pub was not full or that close to being very busy so expected food to come quite promptly. Unfortunately we ended up waiting over an hour with no sign of food or staff checking on us or making us aware of any delays despite walking past us several times. I finally asked how much longer for the food and then after a few minutes was informed by the owner that our food order had not been put through to the kitchen!! Although given an initial apology this was not followed up with any real empathy for how long we had been waiting or to say when any food could possibly be ready for us or something complimentary whilst we waited again. Nothing. We decided to leave having not eaten and feeling bitterly disappointed as we had been looking forward to the pies. Because of this we didn’t find anywhere else to eat and ended up back at our hotel eating chips at 10pm! Not the romantic honeymoon evening we had hoped for. Food: 1 Service: 1 Atmosphere: 2