"Beautiful food, 1st class service, beautiful surroundings. What more can you ask for! Service: Dine in Meal type: Dinner Price per person: £90–100 Food: 5 Service: 5 Atmosphere: 5"
We had afternoon tea at Clocktower to celebrate a birthday. We arrived slightly earlier than our booking but it wasn’t a problem! Our table was already perfectly set ready for our arrival but since it was a really nice day outside I asked if we could sit outside instead. I felt awful because they’d already set it out so nicely but with no hesitation they were happy to relay the table outside for us and we walked around the grounds for 5 mins while we waited. The scenery and surroundings are just beautiful and the staff were amazing, particular Cris. She was so professional, friendly and attentive! There was an extensive tea menu to choose from and coffee was also available. They even said we...
Was having the time of my life at rudding. A Room and Dine indulgent Xmas prezzy to each other. Amazing room, spa and experience at first. Drinks reassuringly expensive but fine in the context. Then made the mistake of eating in the clockhouse on Saturday evening. The main dining room stank of fish so moved to other room. We were Still upbeat at that point and smiling and enjoying ourslelves...then...Caesar salad to start made a mcdonalds salad look gormet. Then...the £105 tomahawk for two arrived carved up like dog food and cold. I demonstrated this to the waiter by putting my hand on the 'sizzling hot stone '. Dissapointed but we gave them constructive and reasonable feedback and left. The...
Been twice in the last week due to various engagements. First was my partners birthday dinner with family. Drinks took ages to arrive and when glasses were empty no further drinks offered until I asked. Food was great. I’d arranged a ‘birthday plate’ to arrive for him which was bought to the table in a very casual manner ‘is it someone’s birthday’ and plonked down in front of him. No candle, no special effort made which was disappointing for such a big occasion when I’d called up to request it in advance. Second was a business lunch a few days later. Ordered 4 drinks (2 soft drinks and 2 beers and half an hour later (and starters finished still no drinks arrived. Ordered Caesar salad for mai...
A real mixed bag. The service was 10/10. Our waiters name was Lua and he was fabulous. He was so on the ball and clearly he’s made for customer service, or any job where he can just be a people person. All the staff we encountered were polite, friendly, professional and just generally quite wonderful. The food 3/10 This place really lets itself down with the food. It’s such a shame. I don’t know where the chefs were trained but it was like the land of salt and pepper the only seasoning used in every dish). There’s a chapter in Alice and Wonderland where a lady in the kitchen is shouting “MORE PEPPER!!!” and adding it to EVERYTHING. I think she was in the Clocktower kitchen last night throwin...
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Sunday lunch sadly was a big disappointment. 5 people in our party plus a baby, so not a huge gathering but the time it took to serve the meal was painful. No apologies given for delays and I had to asked for our main course to be served! Meal was poor, roast potatoes had obviously been under the heater and were dry tough and tastless, and when the carrots came they were only lukewarm! Not wanting to spoil our family occasion I didn't complain. However I did send feedback on their website immediately, however I am still waiting for an acknowledgement for that. Overpriced, poor value, and over rated. 2 stars for the overworked gentleman waiter. We have had far better and cheaper Sunday lunche...
Slow drinks and fast food. Had to wait 15 minutes for pre dinner drinks and then had to wait to be shown to our table which was like a works canteen. Then we were ignored for 20 minutes and had to ask a waiter to take out drinks and food order. Incredibly, the starters arrived within minutes even before the drinks we had ordered! We had to ask the food waiter to get our drinks. Within 5 minutes of finishing our starters the main courses arrived. We had to ask for a break before ordering any dessert. We had been served two courses in 20 minutes. This meal for two cost £172 and for those prices you expect better service and treatment. The whole experience was abysmal
Been to Rudding loads but not to the Clocktower before. We had a charity raffle voucher and booked in for lunch. Very friendly staff and prompt service throughout. Food was tasty, squid and truffle quavers, squash tortellini and meatball linguine then treacle tart and crème brûlée. Everything was tasty and well presented, the puddings were the stars of the show. Lots of staff and maybe too many looking after us which can confuse them. Can’t fault our visit though, was fun and tasty. Service: Dine in Meal type: Lunch Price per person: £100+ Food: 4 Service: 4 Atmosphere: 4
What an unforgettable day for the 50th son. The management, staff, service and food was excellent. Nothing was too much trouble and the young lady who managed the event in the restaurant (sorry I didn't catch her name) was great, she managed everything very well. Thank you Rudding for offering such a very personal service.
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Had breakfast and dinner here, both good experiences, the staff are particularly wonderful. Food quite pricey and not the biggest portions but ok when it’s included in your hotel package. Clocktower feels much nicer when dining alone as it’s more formal and quiet Service: Dine in Food: 5 Service: 5 Atmosphere: 5
Beautiful food, 1st class service, beautiful surroundings. What more can you ask for! Service: Dine in Meal type: Dinner Price per person: £90–100 Food: 5 Service: 5 Atmosphere: 5
