Ruscello - Reserva de mesa

My wife and I are regulars. We love the food, ease and ambiance of this restaurant, despite it being a part of Nordstroms department store. But the restaurant suffered from COVID and has still has not recovered. The main symptom is service. Despite offering competitive wages and benefits, staff turnover has been high except for a few veterans. The service experience is a gamble if you're not served by said veterans. Service is slow and inattentive. Service is lacking. Normal offerings aren't offered e.g., regular bread service at the beginning of the meal. And normal courtesies aren't extended e.g., serving the salad before serving the main entree, if both are ordered both are served at the...

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This is a lovely spot for lunch or brunch. My third visit, with a friend who had never been before. He had a salad with crispy chicken, and I had the mushroom ravioli and a side salad, everything was really great. Our server was not super attentive, but the place seemed busy when we were there. It was easy to have a conversation, and we enjoyed the light bright atmosphere. Parking: It's in a Nordstrom in a shopping mall, so there's plenty of parking for the mall. Kid-friendliness: It's more of a grownup lunch place. I would imagine kids would enjoy something different.

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Amazing service from both host and server, good atmosphere.They serve you soft bread and a Parmesan/garlic butter to start off. It’s really good.I had a Cesar salad with grilled chicken and it was not good, chicken was tough and flavorless. Salad was dry and (oddly) there were too many croutons. My mouth hurt eating it. 0/10 I do not recommend it.My mom had a cup of tomato basil soup which was really good. One of the best tasting tomato soup I’ve had.

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Food not as good as usual even though we were there right when it opened. Waitress not friendly which seems to be the theme here if not all glammed up to appear big tipper. This is a mall so personally I dress for comfort and comfort walking shoes. I tend to over look the attitude because usually the food is spot on but since it wasn't this time it wasn't a very pleasurable experience. Reserva una mesa ahora

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Four ladies lunching. Delicious martinis margaritas Heirloom tomatoes burata appetizer- top notch Wild salmon Niçoise salads- best in twin cities Roma tomatoe soup scarfed down with glee. Cilantro lime chicken tacos very yummy in the tummy. Sour dough warm buns and butter scrumptious and just the right portion. Thank you for a lovely time. Service spot on. We will be back !

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Good. We are very much regulars at this restaurant. There is a fair amount of staff turnover going on. Our server was very new and so service was not great. Mostly little things, but they added up.

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Got one part of order, after asking about second part two times, still did not arrive after 20 to 30 minutes. Ended up finishing the first part, and canceled the rest of the order.

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Not happy with the food. Ordered a green goddess salad all they did was throw in a bag of spinach and cold chewy chicken and called it a Reserva una mesa ahora

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Waitress served us well and we’ve got a table next to the window! I enjoyed it! However, the food wasn’t delicious ?

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I have a message out to Nordstrom management. I'll update this review once they respond.

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