Ry's Bagels Rowan

I've been going here for quite some time. I don't like the bagels. I grew up in Cherry Hill, and these are not real bagels. They are bread in the shape of bagels. My son thinks they're fine so I order for him because of the convenient location. I get my bagels elsewhere.I've been ordering a half dozen cinnamon raisin bagels almost once a week. The cost is $7.25, and I give a $0.75 tip.Last week, a guy called me at 12:21 pm (as shown on my phone) to ask if I was coming to get my order. My receipt says I was there at 12:33 pm. They close at 1.The only time I forgot to get my bagels last year I realized after noon, and I called the store, asked if they would be there about 1:15 pm or if they preferred I get them the next day, promising to pay the full price for them. I even offered my credit card number over the phone. They told me to come no problem.Today, I called to place an order and called 22, yes 22 times before someone finally answered the phone. The man said I was no longer allowed to place phone orders because I didn't get my bagels until 20 minutes after closing last time, and I've done this too many times. I told him that was not me. He had me confused with someone else. I told him I was 100% sure, but he was sure he was right. I will not go there again. I have my receipt to prove it, but I will not support a place who is so rude to their customers.For anyone who does do this to them, the customers should be told when getting there after closing that if they do it again, they will no longer be allowed to place phone orders. This way, they will be sure to tell the right people!I went to Township Bagels instead, and I recommend it! The bagels are much closer to what I grew up with.

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worst bagel establishment i ever been to, the inflation prices are crazy not to mention they have the rudest manager who wanted to overcharge me on my meal plan when i’ve been paying a 2.00 upcharge for months. Their phone system is always messed up and i’ve found hair multiple times in my orders. it’s time to boycott rys !!

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Workers are rude and you would think the establishment would do something about it after all of these negative reviews. College kids are chill and understanding so there’s no reason to be acting like this. I work in the service industry and even when it is crazy busy I do my best to make sure I am kind to the customers.

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The bagels are good, but the workers are ALWAYS rude. I understand working in customer service is hard but college students are always chill and nice so there is no excuse for being disrespectful and giving attitude. I’m literally just ordering a bagel, like relax. There’s no need to be nasty ?

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Will not be coming back unless hash browns are restocked. ITS BEEN A MONTH!

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