Schlossgaststatte im Park Konsul Hotel

The view was so beautiful that it tookour breath away. Too bad the quality of the food did not live up to the view. We were a party of five people and four of our dishes had to be sent back to the kitchen, and one of those was plain Spaetzle. It is a crime to get spaetzle wrong in Swabia, but that's exactly what they did. It tasted like a a mound of salt. The soup was as salty as sea water. The french fries tasted like a mound of salt. And the sauce for one of the dishes tasted like a mound of salt. And I do not mean just a little salty -- I mean totally and completely inedible; one of us spit put the food because she could not swallow it! We asked for the french fries to be served without salt -- and it addly came normally, nicely salted. We asked whether the regular chef was in the kitchen, and was told yes, it is the regular kitchen crew that prepared our meal. While waiting for our food, we noticed the dry, nearly dead potted trees through out the restaurant. It was so depressing to look at them. Where is the attention to detail? Yes, I know that that Christmas is only a few days away and that those trees will be thrown away, but don't they know what a negative impression it makes to the diners to have to eat among a bunch of neglected potted plants? My in laws live in Steinheim and we come to Heidenheim often. But neither they nor us will be back to this restaurant. They should be ashamed of themselved...

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We were staying at the Best Western next door and ate dinner after checking in. The mixed salad was delicious as well as the Maultaschen. We liked our food so much we came back for dinner the next evening. Great job!

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