Seasons - Reservar una mesa

My wife and I have had coffee there perhaps 3 or 4 times a week and occasionally something to eat. The staff have all been very friendly with the exception of, I assume, the owner who has always given the impression of misery, but, today, however, he took it to an entirely new level. We arrived at 2.55 and wished to sit in the more comfortable seating as my wife suffers from a bad back. Despite the fact that many tables were free, we were brusquely told we couldn’t as they were for lunches and when asked why as many tables were available, we were told “take it or leave it” and he simply walked off, by which time it was 3.00 Never had such an experience before, ever, anywhere!

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Well have lived in Eastbourne years...the cafe we normally go to de leitos in the harbour was closed.. so thought we'd go to 4 seasons...last time we went we found the staff rude.. and this time we realised why we hadn't gone back... we walked in saw a spare seat and went to sit down...a miserable looking old chap..abruptly asked us what we were doing...and noted rudely that we should have waited to be seated and that we should have seen the sign...we just walked out...so so rude and we would have spent a lot of money...don't go here..shocking customer service .

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The decor is tired and in need of redecoration and cleaning (there were exposed electrical wires next to our table) The staff are friendly and efficient with the exception of one, an older man clearly the owner or manager, who is rude. He treats customers with contempt like they are a nuisance and is clearly in the wrong line of work. Coffee and cake were very nice but won’t be returning in a hurry. We have lived in this area for about 5 years and have eaten here several times. This older man is always the same and spoils the experience.

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This place needs a complete revamp. The decor is so outdated. The toilets are poor. I always think if the toilets in a restaurant are in bad shape it’s not a good indicator of general cleanliness in the establishment . The floor in the restaurant needed sweeping. The owner is very miserable. He needs to cheer up a bit if he’s in a business dealing with the public.

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Poor quality food Given incorrect dietary advice( dangerous) when this was discreetly pointed out were told by very rude manager not to bother coming again ! Advice we are very happy to take.

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