Shake Shack - Reservar una mesa

The food here was amazing for fast food. I had the stack burger and cheesy fries. The girl who helped me Ayana had the best customer service skills. I have worked in costumer service the past 25 years so I appreciate great service when i get it. She made good, honest recommendations and really engages with the customers. Everyone should take a page from that young ladies book. Her excellent attitude and friendly demanor definitely set the bar high and she should be used as an example of what customer service should be.The only reason i did not give this 5 stars is because the portions you recieve for the amount of money you pay is a little disappointing although the items are filling and everything was very tasty the sizes were on the smaller side. I do hope they open one of these near Simi Valley. They hands down have the best shakes ever! And i love that they use custard instead of ice cream for the shakes. That definitely sets their shakes above board in comparison to any of their competitors.Parking: Not a lot of parking. I can only imagine when they are super busyKid-friendliness: Kid friendly placeWheelchair accessibility: Yes they have wheelchair ada complaint entrances

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Shake Shack is my favorite place to go for a satisfying and delicious meal. The burgers are juicy and flavorful, the fries are crispy and salty. I love the variety of options, from the classic ShackBurger to the veggie-packed Veggie Shack. The staff (Chierelle! are always friendly and helpful, and the restaurant is clean and cozy. Shake Shack is the best burger joint in town, hands down!

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This place is very difficult to see from the street (Topanga) as it's set back a bit and no sign is visible if you're heading south. Turn in is also a bit tight and you have to exit via an alley which is full of holes and potentially sharp objects. Use caution. But the shakes are great and service people are excellent.

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Great place to eat and relax. The food was fresh, and they understood allergies to certain food. We be back for lunch and small dinner.

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The food was awesome, the customer service was amazing! Thank you frank who was helping me today, I would definitely come back!

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