Silvermere Inn On The Lake

Silvermere Inn On The Lake

Redhill Road, KT11 1DS, Elmbridge, United Kingdom
824 Reseñas 4

"We have an annual reunion of retired staff and we have used Silvermere for several years. The location, food and staff have always been first class and we will return next year. Excellent value and extremely beautiful location."

Detalles

Teléfono: +441932584333,+441932584316

Dirección: Redhill Road, KT11 1DS, Elmbridge, United Kingdom

Ciudad: Elmbridge

Sitio Web: http://www.silvermere-innonthelake.co.uk/

Horario de apertura

Lunes: 08:00-21:30

Martes: 08:00-21:30

Miércoles: 08:00-21:30

Jueves: 08:00-21:30

Viernes: 08:00-22:30

Sábado: 08:00-22:30

Domingo: 08:00-22:00

Estadísticas

Platos: 12

Comodidades: 19

Categorías: 5

Reseñas: 824


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Reseñas

5 /5 Reseña

We had our Daughter 's wedding at Silvermere Inn on the Lake on 26th August 2023 and it has been described by our family and all our guests as the perfect day . I am the Mother of the Bride, but was also the chief Wedding Planner! We wanted to create a very small, intimate, bespoke wedding with lots of very personal touches to combine the legal requirements of a civil Registrar 's ceremony followed by an Indian Hindu service. I looked at various venues, and whilst all of the other 4 venues were friendly, polite and informative, my very first call with Vickey felt very relaxed and gave me the impression that anything was possible. Vickey took the time to go through the various options for dates, times, menus and everything in between. She put me at complete ease with her calm and friendly manner, and was able to answer the dozens of questions I was throwing at her with charm and ease. She followed this up with emailing me with a brochure and related price lists. there was no pressure from her whatsoever , just complete reassurance that should I need any further help with answering even more questions, it would be no problem. She ended by wishing me all the luck in finding the right venue for the kind of wedding we wanted. My daughter and (now) husband went to visit all the venues I had made appointments with, but like me, they absolutely fell in love with Silvermere, primarily because of its location, ambiance but more importantly the helpful and friendly staff. On this occasion they met with Abbie Barrow and just like Vickey, Abbie showed the same level of excellent customer service and interpersonal skills. She is extremely efficient in what she does makes things look so much easier than they actually are with her calm approach. There was no hesitation that Silvermere would now be our confirmed venue. During the months that followed I engaged with both Abbie and Vickey regularly with face to face meetings, emails and talking over the telephone and each and every time they showed a huge interest in this very unusual wedding and it was obvious to see they were just as excited in putting the arrangements together as much as we were. As a customer this is invaluable when the venue want to do everything possible to ensure our day not only went smoothly, but was exactly as we had wanted. Being Hindus, we wanted to incorporate some of our food and culture into the day. Although they had never experienced this before, Abbie went away and spoke with her Management staff and the chef to ensure we could have the menu that we wanted. Everything I had asked for: table settings, name places, gifts, decorations music for both ceremonies, was handled with meticulous attention to detail and great care and as it says in the title of this review, it turned out to be the perfect day . Almost 3 weeks on and we are still getting wonderful comments on how beautiful the wedding was. Lots of our friends have said this is the type of fusion wedding and venue they would like, and as a result of attending our wedding, they have said they will be highly recommending this venue. I have no hesitation in saying do not be surprised if you get further enquiries for Hindu weddings at your venue! Abbie and Vickey, on behalf of all our family I cannot thank you enough I could never have pulled this off without you. Your constant reassurance that everything will be alright got me through a very stressful (but thoroughly enjoyable) time. Abbie, thank you also for constantly checking on me throughout the day to ensure I was OK You had so much to deal with, yet always made time for me which was very touching. In conclusion: You turned our dream wedding into a memorable and meaningful reality. With our thanks and heartfelt gratitude, Shobha, and the new Mr and Mrs Nathan

3 /5 Reseña

This place is in such a stunning location with lovely outdoor seating overlooking the lake. This is the 3rd time I’ve been for lunch and every time I’ve been disappointed with something. We booked a table and chose one outside. Lovely polite waiter bought the menus. The menu online is NOT the same menu you get once there. There were so many dishes I fancied that were not on the menu once at the restaurant….but…we went in to order. Young guy inside took the order. We asked for two hot minute steak ciabatta with rocket which came with chips and salad. We got two cold roast beef rolls with mayonnaise and cucumber!! This was changed after some debate to the hot steak ones but the rolls were cold and doughy. Why have such a lovely place and then not serve up decent food and why have staff at the front of house that don’t take the orders correctly in the first place. I really hate to write this and complain but seeing as this is the third time I’ve had similar problems I felt compelled to.

5 /5 Reseña

We had our wedding here in May 2023 and it was honestly the most amazing day. The venue is just stunning; the ceremony room that overlooks the lake, the island for drinks reception, so many places for gorgeous photos. The service from the events team is exceptional. Abbie is an absolute superstar. Nothing is too much trouble for her, she guides you through everything but always making sure its exactly what you want. They made planning our day so easy. Would highly recommend this venue.

2 /5 Reseña

What has happened ? New chef, new suppliers? So so, disappointed. Been eating here for years, always amazing food, Sadly the fish and chips are not as amazing as they used to be. Dry over cooked chips , hake ? awful texture and tasteless. Would rather pay a little that leave the food as we did. Perhaps it is also time to change the oil.

5 /5 Reseña

We have an annual reunion of retired staff and we have used Silvermere for several years. The location, food and staff have always been first class and we will return next year. Excellent value and extremely beautiful location.