Smashburger - Reserva de mesa

This place should be given a zero star, but that warns an option. When I ordered the black bean avocado club, it was a meat patty and the burger was cold. I'm a vegetarian and I'm very angry with meat patty. I ate something, it tasted cold and gum-like, so I removed the bungalow and inspected the Patty and so I knew it was meat. there were no black beans on it. the night she bacon on my sandwich I ordered in the store. that is very frustrating, passing twice in the night. with meat. I've been trying to eat my dinner since 7:00 a.m. on the presentation of this feedback. the store said they sent a different sandwich, but they canceled the order on me and went over to pick up and as if went ove...

• Útil
• Inútil
• Responder

the place lost the quality it used to have... the meat is obviously not the same quality anymore, and the worst... the current staff does not know how to serve the public... I ordered to eat there and without asking me they put my food for to go, and they literally asked me to leave the site... just because they wanted to go home! this action for me has -5 stars... in any site that values ??the consumer, they wait for the person to finish eating... .especially if the person bought during regular working hours?

• Útil
• Inútil
• Responder

Recently I visited this location and the cashier was rude? never greeted me, no smile, nor did he ask ?What?s your order?. He just stood at the register, when my order was complete he asked me my name. My regular fries were cold and not so fresh so I returned and the manager gave me a fresh batch and a large. I will give them two stars because the manager was friendly and accommodating. This is a busy location so they definitely need to step up their customer service skills!

• Útil
• Inútil
• Responder

Horrible experience! An assistant manager was chatting with an employee who was picking her nose. This is completely disgusting and inappropriate behavior. The cold fries and flavorless burgers were a disappointment. Watching the same employee handle the cash register without washing her hands was the last straw. This restaurant will not be getting my business again. The Glenn Ridge location needs to be closed down by authorities. Reserva una mesa ahora

• Útil
• Inútil
• Responder

I waited 45 minutes for my food at this restaurant, watching employees serve others who ordered after me. After complaining, they said it would take 3-5 minutes, but I still didn't receive my chicken tenders and fries while others did. I asked for a refund, but the supervisor did nothing to improve the situation and acted like my long wait for chicken tenders was insignificant.

• Útil
• Inútil
• Responder

The service at this restaurant may be a bit slow due to the made-to-order burgers, but the wait is worth it. The burger tasted just like one your mother would make at home, with freshly chopped hamburger meat and all the fixings. The fries were also excellent. A few days ago, I would definitely recommend this place.

• Útil
• Inútil
• Responder

27 minutes and still waiting for my order (burger and fries, nothing funny). Had enough of the waiting and canceled order. No one even bothered to apologize for the ridiculous waiting as if I should accept this kind of service. Unfortunately, because I like their burgers.

• Útil
• Inútil
• Responder

If I could give them more than five stars, I would swear that the chefs who worked the night shift made my food perfect. The burger was absolutely juicy. The wings were really good. Would definitely recommend to eat here personally and also online for delivery. Reserva una mesa ahora

• Útil
• Inútil
• Responder