Smoke's Poutinerie

Not what it used to be. Had been to Saskatoon store when first opened it was a great experience. Next time was okay but nothing special. Then, yesterday, on Canada Day, decided to try their food truck... was totally disappointed.Ordered one fries with gravy, and one basic poutine. The fries and gravy were so so at best... gravy flavour was lacking there was a lot of excess gravy on the bottom but it was only warm (may have been hot when received but a short 5 min walk to sit down and it was way cooler than should have been) making me think their gravy warmer was lacking the water to keep it hot.The basic poutine was utterly a disappointment. After sitting down and opening, the curds (which w...

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There was only one worker at lunch hour. Employee did not offer me any kind of assistance after letting him know it was my first time there. He greeted the one other customer with a smile, bagged his food and gave him a smile. He didn't even bother to close my food in its container, did not offer to bag it, and did not even look or acknowledge me. I felt like I was a nuisance to him. I will give it another try because the poutine is really good, but at the new location on 8th.

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Great poutine, but the front counter person could use a few lessons in customer service. If someone comes into your place of business to buy food, don't act like you're being put out by taking their order or that your customers are a major bother. They are the reason you're in business. Hopefully the new location will be staffed with a more amiable front counter crew.

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Well depends who’s working. 80% of the time I got a quality poutine ! Bit expensive when you get a skip order and it shows up with out gravy. Bit over all not bad.

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Only had fries and gravy but unless u r starving watch the size lolHad enough to feed an armyBest fries and gravyWill b back but ordering a snack size next time

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