Smokey Bones Buford

I hope the waitress' name on my ticket is correct, which is Tiffany. She was nice and friendly, great customer service. No issues with her at all.She stated she was new when asked about the Happy Hour specials. So this part is taking away stars. I get Smokey Bone emails and they reference Happy Hours. Well HAPPIEST HOURS all the time and state that this is everyday. It has been about a good year since I've been here but in those previous times, I got to indulge in their HAPPIEST HOUR specials. I actually fell in love with the Peach Manhattan here at this location when it was one of the (HH) specials. They had a placard that stated the various drinks and food specials (previous visits)...So t...

• Útil
• Inútil
• Responder

Upon entering, there were people already waiting to be seated in a empty restaurant. They were sitting there for 15 minutes, while we waited 7minutes.Once seated, we had one waiter, then we got another waitress.After ordering our drinks, we noticed how hot it was in our area, which was across from the bar area and asked if thier was another area not so hot or have the ac turned on (82° outside).The ac came on for about 15 minutes and went back off.When our food came we were miserable with the temperature inside. We tried to enjoy our food, but could not.Our drinks were not correct, as the drinks called for fresh fruit in it and certain juices, but the waitress said the manager stated they we...

• Útil
• Inútil
• Responder

If I could give zero stars I would. Restaurant was empty, we asked to sit outside. We were told to hang on while they cleaned the booth outside. We were then taken to a dirty table along with trash all over the seats. Food took 30 minutes to arrive. Food was cold in the middle and NOTHING WAS SMOKED out of 4 dishes. I ordered smoked wings and received greasy fried bland wings. Not even a hint of smoke. When I asked the server if I received the wrong wings he said Nope those are smoked. They were fried to a crisp! My turkey was not smoked either! Corn was cold and bread was hard. Our drinks remained empty for a while as well. Checks were high and food was awful. We should have headed to PF Ch...

• Útil
• Inútil
• Responder

I went at pretty bad timing like an hour before closing and the staff was so short. One lady who actually I didnt realize was a waitress because she was just standing there looking at me, until later I asked did they only have one waiter and I was told no theres two, and the girl who was just standing watching me was a waitress and so that gave me like okay, this place is not the place to go to because she had been standing there the whole time while I stood by the podium waiting for someone to say how many? menu is something like a less than longhorn, The ribs are good BUT dry. Like theyre good, but the sauce is very limited when they bring them. The mac and cheese is good, but the first t...

• Útil
• Inútil
• Responder

We had a great time with our server Boyd. What patience, knowledge and customer service skills.We didn't have to ask for refills on food and drinks. His attitude was friendly and tricks were funny.Our family appreciated him taking our table and giving us the best service ever at this restaurant.Be sure to ask for Boyd.

• Útil
• Inútil
• Responder