1 /5
Reseña
★
It was a first time for me at this point. From the moment I went, I was not greeted by the girl behind the counter, or the great young Spaniard standing next to her. Instead, they felt like anger. I asked some questions about their protein powders as I have the food restrictions, and it took no less than I asked 4 times about the protein that they answered my question, but not without having to ask persistently. It was like pulling teeth. Then I placed my order and received a 32 ounce smoothing that was filled with 3/4. I asked the guy that it was filled up, but they said the rest was stuck at the bottom of the mixer. Then he did me a favor and poured the rest of the smoothed into the cup. All he had to do was shake the mixer's floor a little to let him go. I paid and downloaded the app. I then asked about rewards and the guy told me he doesn't know how the rewards work or the points. He also told me he didn't know how to scan my entrance to the app to earn points. No smile, no thanks, no, you're welcome. I think the guy is the manager in this place that is very disturbing. It not only needs training for customer service, but also trainings on how rewards work. If he doesn't know his job, he should take time to learn. But you can't train a manager who has no motivation to work. I'd give this place a MINUS if I could. Stay away! p.s. to those who can check this at company level, please contact the person responsible for this location. My entrance is from August 31, 2022, time 3:37.