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"This place is fantastic and offers delicious shakes."
Teléfono: +14106668842
Dirección: 9940 York Rd, Cockeysville, United States
Reserva, Reservación
Ciudad: Cockeysville
Platos: 0
Categorías: 3
Reseñas: 5
There's nothing wrong with the drinks they make here or how courteous the staff are. However, it appears sometimes they're not quite able to handle being busy, and things are slow to ready when there are a lot of orders. Additionally, the exact location of the building, placement of building entrance, and entrance to the drive through contribute to a terrible backup onto the main road (York Rd), which ends up further delaying getting in and ordering, and sometimes even completely blocking one of the two lanes on York road. Frankly, I avoid going here because of this. If I can go elsewhere, I will.
The Java chip Frappuccino is always my favorite. My daughter usually likes to get a Frappuccino that?s fancy and has all kinds of different things on it. And is the latest sensation on the Internet. The staff is always accommodating and friendly. I know Frappuccino?s is one of the most difficult things for them to make. But I?ve never had a problem. The store always clean the staff is friendly and the seating area is organized and clean as well. I do recommend this Starbucks. I know they?re working hard and it can be difficult with some of the customers but they?re trying.
I was reprimanded by an employee this morning for reaching across the counter to grab a cup sleeve for my venti iced coffee. I've only been to this location for the past three days. When I first visited, I asked for a cup sleeve and was shown where they were on the counter, so I've been taking one each time since then. However, I learned today that you're apparently supposed to ask an employee to hand you anything from the counter. I'm really disappointed with how this situation was handled, and I didn't appreciate being scolded in front of others.
August 2022: I stopped by for a coffee and an oatmeal to go. The staff was working incredibly hard since the place was packed with drive-thru customers, mobile orders, and walk-ins like me. The woman who served me was doing a fantastic job juggling the customers while also preparing oatmeal and hot food orders. Overall, I really appreciate the quick service and friendly atmosphere for my breakfast! Thank you! Reserva una mesa ahora
