Came in at night to grab grab myself a quick starbucks pickme up. When i had walked up to the counter, i was greeted with a non caring and kind of grumpy attitude. i thought it might have been due to them having an off day so i shrugged it off. When I was getting ready to pay, i wanted to pay with cash, but was told no, and they stopped accepting cash and only would accept cards. What place doesn't accept cash? I would understand if it were a small mom &pop who couldn't handle large amounts of cash like starbucks does, or if it were early in the morning before management came in to put cash in the drawers; but really, at night? Luckily i still had my cards on me, but i still would have perfe...
I placed two separate orders at this restaurant. I accidentally forgot to include one of the orders for the drive-thru pick up. However, when I reached the window, the barista reassured me that it was no problem at all. She kindly handed me the missing drink through the drive-thru window. This was in stark contrast to my previous experience at a different location, where the staff acted inconvenienced by a similar mistake. The barista at this restaurant was extremely friendly and cheerful, making my visit a pleasant one.
Usually great service. More often, lately, they have been out of stock on breakfast or lunch items or certain standard coffee flavors (mocha, for instance). I blame that on corporate people, not the baristas or staff in the coffee shop.Parking: It can be difficult to get a space during busy times. They share the lot with a mobile phone company and a large real estate conglomerate.
Asked for chocolate on mocha Frappuccino and did not receive. Was told that it is not available except for mocha cookie drink. I asked since when and was told forever. I have always gotten served that way at every Starbucks I have been to. They refused to add chocolate. Customer service 1 star
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I had the pleasure of speaking with a young but very rude manager who refused to serve us because apparently two people in the store is not enough to help a customer. I hope that higher management addresses this issue. I otherwise enjoy this location.
Got my cheese danish covered in chocolate, to which I have allergies to and presume it came off the dirty tongs they used. Asked if they could remake it and was given attitude even though they are using dirty utensils and cross contaminating food.
Customer service is always top notch. I often go here after a long day at work and the people are so polite! Especially the guy named David the other day was super nice.
I ordered a Venti Caramel Ribbon Crunch Frappuccino which was watered-down with way too much ice and couldn't even taste the caramel! What a waste of money!
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Great customer service , this location always makes my drinks perfectly and I have to drive about 20 minutes to get there . SO WORTH IT
The service was incredibly fast. I placed my order using the app and it was ready as soon as I arrived at the parking lot.
