Starbucks - Reservar una mesa

I frequent this location as it’s by my home therefore giving this franchise thousands as an avid coffee drinker.It’s usually a pleasure and delight however today, I had a very disappointing experience.We placed a $42 order and only had hundreds on me as I just did payroll for my business but Cole refused to let Aaliyah break it for us because he “doesn’t have enough change” which is bogus as the amount of revenue this franchise makes.So we tipped Aaliyah the $58 for her wonderful service and her ability to try and go above and beyond for her guests.What a turn off by Cole’s “management” as the objective is to make your client happy and return.Aaliyah has customer service in her and you’re lucky to have her. Cole the manager can learn from her :

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Honestly. It's a Starbucks. Quality is generally the same everywhere. My 5 stars goes out to a guy who's always at the drive thru window named Phillip. He's just a nice dude. Everytime I come up he carries a small conversation with me. Even if they are out of something he's apologetic, which no need. Not his fault and it happens. Always a nice attitude and just a good energy.

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There was a girl in there with white hair, I didn’t catch her name she’s was very kind and I appreciated her service really deserves a 10/10. I went in 7/6/23

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Nice interior, comfortable to enjoy the beverage of your choice.

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Customer service was amazing the Frappuccino where great

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