I used to be a shift supervisor at this store and worked there for three years, starting from the day it opened in 2017. Now, I visit occasionally, but I consistently find that no one seems to know how to make my espresso macchiato properly. I really don’t want to be that difficult customer, but every time I order, it’s the same issue—I end up having to ask for it to be remade. Today, I nearly got into an argument with someone who I believe was a shift manager. She had a rather dismissive attitude while I was trying to explain to the barista that an espresso macchiato should always be served in a short cup, yet she was making it in a tall one. I had clearly specified the size when I placed m...
Ordered a grande cappuccino on the mobile app. Arrived to find the drink was not correct. When I asked the barista about the drink being incorrect, she became insolent.This is a coffee shop not a convenience store. The barista's should be properly trained and should take pride in their craft. In addition, there is no place for an insolent attitude in customer service.
The barista handed me my drink that was filled 3/4 of the way up. I asked why wasn't it full. She said she could add more ice. The drink was already more ice than coffee. She robbed me. Right in front of my face. And said it's OK, there's nothing you can do about it. Little did she know I am a self appointed platinum level Google reviewer.
I had a terrible experience at this restaurant. It took an excessive amount of time for them to attend to us, even though there were four of us. They also failed to inform us when our order was ready, and the coffee tasted absolutely awful—like swamp water!
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Starbucks is just what you expect it to be. You already know what the experience will be like before you walk in. Even though they didn’t have one of the drinks I wanted, they offered plenty of other options. Everything tasted just as good as I remember.
I ordered an iced white mocha, all I wanted extra was ice. They couldn't even do thst. I got a hot coffee, I can't drink and tastes terrible. I'll never go to another Starbucks again.
Drive thru was quick, order was correct, barista was friendly.
Excellent drive through, quick
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My favorite place!!
Awesome job.
