There was this white girl with colored hair and another girl working when my sister went to order her drink. She asked for a coffee with sweet cream added. They gave her a drink with sweet cream cold foam. When she OVER POLITELY asked for them to remake the drink correctly the white girl was completely condescending saying the foam and cream are the same. Babes we know. But the texture of foam and cream are different. When it's frothed the sweetness is much less due to the foam taking more volume of the cup. ANYWAY, there was no need for her attitude and bet I'll be back(: and she can try me. I'm not as sweet as my sister.
Customer service is awful. This is the first time where I had an issue with a refill and no “sorry” was offered. Regardless of policies you should be able to relay information with being empathetic about any situation. The manager should be talked to about this. And on top of that when I agreed to pay, the coffee was awful I was over it and asked for my money back and she shortened me 10 cents. At that point t I just left. Unfortunately this is the worst experience I’ve had at a Starbucks. (This is about the manager which has blonde hair and was not wearing a name tag so I couldn’t get her name) this occurred around 2pm
Very unwelcoming and unexpected experience, the name of the Starbucks employee was Paulina and she very much didn 't fit in the category of being part of a team such as Starbucks as inspiring positive attitude. Totally understand if I was being an obnoxious customer but all I did was ask if they had Trenta as the size then she answered with saying yes we do! and proceeded to roll her eyes and at the very end when we got our drinks she just tossed them across the counter instead of just gently setting the drinks down. She definitely needs to change that attitude or otherwise corporate will be getting involved.
If I could give zero stars, I would. The Starbucks employee named Paulina was extremely rude and had a terrible attitude while taking our order. I do not recommend this location. She even rolled her eyes while taking our order.
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This Starbucks located inside the Target in San Dimas is great! We made a stop here, and my husband got a caramel Frappuccino. The employee, Carrie, was extremely friendly, and the coffee was fantastic.
I had a terrible experience at this Starbucks. The staff member who helped me was rude, and my caramel frappuccino tasted off. I've never encountered such a poor service before.
When I went, they had no cold brew, no espresso, and no regular coffee. Just tea and their fruit drinks. I've never had this happen at a Starbucks before.
Everything tastes burnt... how you make mocha cookie crumble taste burnt?! How you can't make a pour over upon request
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I paid 8$ for the more nasty caramel Frappuccino.
I need a call back no one Answers the phones
