We were on a visit to Grandma 's when we stopped by the Starbucks on Cascade. I would rate this experience 4 of 5 because they were out of many items on the menu. Which led to us changing our requests. Once we were at the window, we were greeted with attitude. Mainly because I asked for cash money to be added to my Starbucks account for the points. It was like I asked one too many questions. My adult daughter noticed his shortness as well, no customer service for the length of time we waited for others, then our own order, yet we still placed a sizeable order for 2 adults and 2 children. Sense we only went through the drive-thru, the 'Atmosphere ' survey query was not applicable. There were...
I had a 15$ gift card that was gifted I ordered for my husband and I and the total was 17$ and change. My card should have been charged for 2$ and change but instead my card was charged 10$ plus? Someone needs to explain because I’m calling corporate! Stealing, scamming whatever yall folks do is not right! I shouldn’t be surprised because if the location . And aside from that my hot chocolate wasn’t even full and our sandwiches were burnt lol
Worst Starbucks I’ve ever been to the guy in the drive through was rude he also got my order wrong trying to rush me my daughter got a chocolate cake pop when we ordered a birthday I asked for my pumpkin loaf to be warmed up and they gave it to me still wrapped in the plastic my pumpkin spice frap doesn’t taste like pumpkin spice anything and my daughter as for cinnamon dolce and they didn’t put it on the top and I spent $21 on this
We LOVE this Starbucks. Jada and the team here are amazing. My kiddos have a coniption if we go to any other Starbucks. Way to go, Team Cascade!Kid-friendliness: Jada is amazing with my kiddos. If she isn't working when we come, my 3 year old is disappointed.
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I must say, that even though I tend to come to this location at some of it's busiest times with longer lines, the crew here is good about moving things along at a pretty good pace..keep up the good work ?
Worst customer service at any Starbucks I ever experienced Tedra needs to be fried they are just lazy. They can't even like change for 100. It's a Starbucks. I know you have $80 in your drawer.
Wade made sure my experience was perfect, thankyou !Vegetarian options: You can get dairy free fraps. And veggie sausage English muffins, What more could you want : 10/10
Had a coffee date with my daughter at this location. The customer service was excellent just like my pumpkin chai latte! ? So looking forward to going back
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Only complaint is the line of the drive~thru it just simply to small and you usually have to wait longer than expected to order.
The service has improved since my first review. They’re generally quite good now, and I visit often.
