3 /5
Reseña
★
★
★
I’ve been a regular at Starbucks, but my recent experiences at this drive-through location have been disappointing. The first thing they mention at the window is the tip screen, which feels uncomfortable. A $1 tip on a $5 drink used to signify top-notch service, but now it seems like an expectation. The process starts off well with a cheerful greeting from a young lady at the drive-through menu, but then you get to the window and a man immediately asks about a tip, making the situation awkward. To make matters worse, I ordered a Caramel Macchiato and the milk was burnt, with no caramel flavor in sight. If they focused on getting the order right as much as they did on asking for tips, perhaps...