Starbucks - Reservar una mesa

I had a very disappointing experience at this restaurant. We arrived at 8:10 a.m., just an hour before they closed at 9 a.m., and were informed that they had cleaned their frappe machine, so we couldn't order anything blended. We then requested light ice cream in our drinks, but they were filled to the brim with ice and the temperature was uncomfortably warm. When I expressed my dissatisfaction, the staff member responded with a rude attitude and said there was nothing she could do. I will definitely not be returning to this place.

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The location is excellent, situated right on State Street and near I-80, making parking easy. The service is quick and incredibly friendly. I stopped by to get a cake pop and cocoa for my three-year-old son, along with hot cider for myself to warm up on this chilly day. My son loved his cocoa, giving it a thumbs up, and my cider was just perfect. I will definitely return. I highly recommend this place!

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The experience with the staff member was disappointing, and they didn't wear a name tag, so we couldn't identify who it was. They refused to add extra cheese to our order and seemed impatient with us after we expressed our frustration. Overall, I would rate this experience a 2 out of 5.

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I went to a popular chain restaurant at 7:37 AM hoping to enjoy a simple black hot coffee, but they hadn't brewed any yet. For a franchise as large as this one, it's surprising that they would be out of such a basic item.

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This location has to have the fastest, funniest and happy employees ever!

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