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"A little slow in the line but the taste was great and the remodeled bank is a beautiful aesthetic"
Teléfono: (+1)7706049960
Dirección: 5561 Chamblee Dunwoody Road, Dunwoody, 30338, United States Of America
Reserva, Reservación
Ciudad: Dunwoody
Sitio Web: https://www.starbucks.com/store-locator/store/8781/
Platos: 10
Categorías: 5
Reseñas: 1431
I don 't believe I have had a bad experience at a Starbucks until, today.Background info:Apparently this location (maybe all of them) no longer have a kiosk. The barristas are now putting in the cream and sugar. Not my preference but still reasonable.Three problems. No. 3 is the reason I gave a one star.Problem 1When I asked for a for here cup or ceramic cup as is my custom, the barrista was very confused. I even pointed to one of the ceramic cups they had on the shelf and, he was still confused. It took about another minute for another barista to intervene. She simply handed me a ceramic cup with coffee in itProblem 2. When I first ordered my coffee I was asked if I wanted cream and sugar ....
Ok let me start by saying I work a lot with restaurant industry and I understand the problems with labor shortages and other issues. But this location is a disgrace to hospitality industry. They mess up regular decaf coffee, yes you heard that right. It has happened to me before several times in this location and I usually ignore it. Today I made the mobile order literally outside the shop and came in to pick up my coffee it was cold and not even Luke warm. I asked if I can get it warmed up The lady standing there (I dont want to mention her name) said rudely mam it just literally came out and yes it 's cold because you asked to add the creamer , oops my bad?! the barista adds oh mam that 's...
I honked my horn to express my frustration, as this behavior seemed rude and unpredictable. When I reached the window, I shared my concerns with the manager, who informed me about a "no honking" policy, stating that it could be perceived as aggressive and bothersome to employees using headsets. I apologized for not being aware of this policy but pointed out that someone had cut in front of me. The manager explained that their system operates on a "one after one" basis, meaning a car can cut in regardless of how long someone has been waiting. Additionally, she handed me my order, which was incorrect, and I noticed she seemed distracted. It’s quite clear that cutting in line is just as aggres...
This morning, September 23rd, at 9 AM, I visited this restaurant, Dieucks. I come here often, but today it was more crowded and filled to capacity than usual. Most customers were placing their orders and, like me, waiting for their meals. The main delay was due to the high volume of food orders. The staff explained calmly that they had limited warming trays and were doing everything they could to keep up. Despite the overwhelming number of orders, the team handled all the customers exceptionally well, even those who were feeling impatient. Well done to the crew for providing excellent customer service under challenging circumstances! Reserva una mesa ahora
I never had a bad experience at Starbucks until I visited this one. No one greeted me, only “certain” customers were greeted. The African American female barista in the front has a very disastrous attitude, referring customers to as that “black guy”. What kind of service is that? How can you even hire someone of that character too represent the store of exquisite customer service. That “black guy” that’s very offensive. Since when did color have to do with getting a cup a coffee, as far as I’m concerned I thought coffee was black. Very racist. People of all color drink at Starbucks. Smh
This is the worst Starbucks I’ve ever been too. They were very racist towards me when I entered. I noticed when I walked in no one greeted me, they only greeted the white people and not the black people. Then on top of that they messed my drinks up for my Moblie order. When they remade my drinks for me they took forever and still made my drink incorrectly. This is by far the worst customer service I have ever received. I will never be returning to this location. Thumbs down ??
Five hundred thousand stars every time! The atmosphere inside and outside is always incredibly pleasant. I once forgot my wallet, and they were kind enough to cover my bill. When I returned to pay them back, they refused to accept my money, so I left a generous tip. That's why I choose this location over every other place. They consistently make my drinks and snacks perfect every single time!
