This review is certainly one of the more noteworthy ones I’ve written. The café has some good qualities; I appreciate the layout, especially since this branch features cushioned benches instead of only wooden seating. However, after my experience today, I’ve decided not to return due to the rude individuals I've encountered at this location and in the surrounding area. I've had to dodge potential accidents on two occasions, as it seems some people are intentionally trying to cause problems. The Starbucks drive-thru isn't managed well; during the rain, the line completely blocked all the parking spots right in front of the store. While the drive-thru customers stayed warm and dry, those of...
Starbucks - Reserva de mesa
1528 Indian Trail Lilburn Road Northwest, Norcross, GA 30071, 30093, United States Reserva"Today is my birthday, and I wasn’t quite sure how I wanted to celebrate with a drink. Then Jonathan appeared and introduced me to the most incredible drink! I truly appreciate your patience, and happy early birthday to you as well!"
Detalles
Teléfono: +16789243738
Dirección: 1528 Indian Trail Lilburn Road Northwest, Norcross, GA 30071, 30093, United States
Reserva, Reservación
Ciudad: Norcross
Sitio Web: https://www.starbucks.com
Horario de apertura
Lamentablemente, los horarios de apertura no están disponibles en este momento.Estadísticas
Platos: 10
Categorías: 5
Reseñas: 1360
Dirección
Reseñas
The service was good, and Amy was very friendly. The staff was quick to bring me my order of four drinks; however, I found a hair in my hot drink. When I removed the lid to add sugar and started to stir, I noticed a blonde/brown hair stuck to the straw. Since I have pink hair and my mom and sister (who were with me) have black and purple hair, I know it didn't belong to us. Unfortunately, I couldn't return the drink because I had to go to work, but I noticed that neither of the girls had their hair tied back, which is a significant issue!
The service was good, Amy was very nice and the girls there was quick to get me my order of four drinks BUT my hot drink had a hair in it. I took the lid off and poured the sugar in and started to stir my drink but when I pulled the straw out there was ablonde/brown hair when I have pink hair and my mom and sister (who were with me) they have black and purple hair so I know it?snot ours. I was not able to return because I had to go to work but neither one of those girls had their hair tied which is a BIGproblem!
We made a stop here while returning home from Atlanta, and we were impressed by how clean and modern the coffee shop was. Its location is quite convenient, just under a mile from I-85. The drive-thru was busy, and there was also a spacious outdoor seating area. Inside, there were ample tables and chairs. The bathrooms, which are often a good reflection of a restaurant's quality, were well-kept. The service we received was friendly, and the food and beverage selections met the typical Starbucks standards. Reserva una mesa ahora
I always order my items double toasted, but instead of receiving what I paid for, I often get something else entirely. When I brought this to the attention of the management, the response was dismissive—a half-hearted "my bad" without any offer to rectify the situation. This condescending attitude has been consistent with my past experiences. I urge the management to consider diversifying their team. As a Black woman, I believe I deserve fair customer service.
I ordered a sugar-free drink due to health issues, but somehow received a regular sugary drink instead. I drove back to explain the mix-up, and the staff handed me the exact same sugary drink again. I have a sugar-free latte every day, so I know exactly how it should taste. I will never return to this location; this is not only dangerous but also incredibly rude. Remaking my coffee would have taken just a moment.
I visited the drive-thru on August 30, 2022, at 8:59 PM, and the employee made my drink in the wrong size. I left the drive-thru but quickly returned to the window in under 20 seconds. However, the employee refused to remake my drink in the correct size and was extremely rude, telling me they were closed.
I was in drive-through 08/30/2022 at 8:59 employee make the wrong size drink I left out of drive-through and immediately came back around in to drive through back at the window in less than 20 seconds. Employee refused remake my correct size drink andtold me there was closed and she was very very rude. Reserva una mesa ahora
I’ve always enjoyed Starbucks, but I really wish they would improve their hours. They tend to close quite early. While this might be an issue with staff availability, I think considering unionization could be beneficial. I hope they would be more open to that idea.
Today is my birthday, and I wasn’t quite sure how I wanted to celebrate with a drink. Then Jonathan appeared and introduced me to the most incredible drink! I truly appreciate your patience, and happy early birthday to you as well!
Platos
Reserva una mesa ahora
Categorías
-
North American
-
American
-
Coffee
-
Drinks
-
Food
Comodidades
-
Delivery
-
Takeout
- Reserva
Sarah Donuts
5860 Jimmy Carter Blvd #155, 30071, Norcross, US, United States
Reserva, Delivery Services, Specialty Food, Bakeries, Catering, Donuts
"Not overpriced. Just a plain donut shop making good donuts"
McDonald's
7070 Jimmy Carter Blvd Norcross, GA 30092-3250, United States
Reserva, North American, Fast Food, American, Burgers, Chicken
"The food was inedible; they should shut this place down. Absolutely terrible."
D' Cuban Cafe
6200 Buford Hwy #K&L, Norcross, GA 30071, United States
Reserva, Caribbean, American, Coffee, Cuban, Cafe
"Being from South Florida I'm kind of picky about my Cuban food. This is the best Cuban food in Atlanta."
Wendy's
1935 Indian Trail Lilburn Rd, 30071, Norcross, United States
Reserva, Delivery Services, North American, Fast Food, American, Burgers
"As always, the staff at Wendy's are friendly, courteous, and quick. The food is fresh and tastes better than that of many other fast food burger chains."
KFC
Peachtree Corners, United States Of America, 30092
Reserva, Chicken Wings, Fast Food, American, Chicken , Lunch
"Kinda slow and my burrito was cold also my nacho fries"