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"Starbucks is always reliable. I enjoyed the new mini toasties on the menu, although the cheese in the chilli one tasted artificial. The biggest issue was that my large tea had no room for milk when I opened it, which was tough to deal with at 8:00 a.m. The staff were friendly and the restaurant was very clean."
Teléfono: +442087821410
Dirección: Civic Centre Engineers Way, HA9 0FJ, Brent, United Kingdom
Ciudad: Brent
Lunes: 07:00-16:00
Martes: 07:00-16:00
Miércoles: 07:00-16:00
Jueves: 07:00-16:00
Viernes: 07:00-16:00
Platos: 0
Comodidades: 7
Categorías: 5
Reseñas: 909
Haven’t been to Starbucks in a while, but decided to come here with my partner for a coffee, Urte served us and was so rude and in general made our visit gloomy and unenjoyable. I thought that the Starbucks team members were supposed to pride themselves on customer service! Won’t be coming back again, instead I will go to Cafe Nero as the staff there are nice and helpful with a smile on their face! Also the coffee is overrated and overpriced. And they have stopped serving in glasses which is extremely bad for the environment! Why would I want a plastic cup when I’m drinking in? Disappointed by Starbucks.
The waitress seemed more preoccupied talking to her coworker about work shifts and complaining in general than attending to us. We chose a table that was fairly clean but decided against ordering a sandwich due to the poor customer service. The restrooms were in terrible condition - the sanitary bin was overflowing, there was no soap available, the floor was wet, and it was evident that the facility had not been properly maintained for quite some time as the checklist on the door remained unsigned. The lack of toilet paper added to the unpleasant experience.
I work locally and used to come in here every day sometimes twice a day. As of lately I've been so disappointed with the quality. Around 3/5 times a week my order isnt correct and at the time of day that I am in there it is always quiet so I'm not sure how hard it is to get it right. I feel like this branch is more of a training hub for new staff as I never see the same people, which I don't have a problem with but I am starting to resent how expensive it is.
I work in the area and visit this shop pretty often. I’ve always been a huge fan of Starbucks as a brand and coffee. One day I went there to ask for some sugar in a polite manner, instead of just taking it like most people would cause Starbucks... and I was refused in the most rude way possible. I’m just tired of rude Europeans giving a bad name to my favourite coffee shop.
Starbucks is always reliable. I enjoyed the new mini toasties on the menu, although the cheese in the chilli one tasted artificial. The biggest issue was that my large tea had no room for milk when I opened it, which was tough to deal with at 8:00 a.m. The staff were friendly and the restaurant was very clean.
