Steak 'n Shake - Reservar una mesa

The renovation of the restaurant looks great. It was very clean, and it was quiet to sit down and have a nice lunch. However, upon walking in, we were directed to an order screen on the counter, no person to tell us how the ordering process worked or how to use something we were not familiar with. Once we figured it out, it asked if I'd like to leave a tip, ?. Who would that tip go to as there weren't any servers. Our food was cooked, and we had to retrieve it from the counter and fill our own cups. Way different from how the restaurant was 8 months ago when they had servers.The food was less than good. Fries under cooked, and I'm not sure if it was a burger patty or just scrappings from a greasy grill. The overall cost for 4 cheese burgers, 1 was a double, nothing special and fries, 2 drinks, and 3 milk shakes were more than I would have spent at Longhorns. Would we go back? Absolutely not, and I'm sorry, but I can't recommend a restaurant that does not have staff that can interact with customers. The lady walking by carrying a mop told us where to get our drinks. Other than cooking our food, it's a self-service fast food joint, not a restaurant with servers anymore.Parking: Easy street access and plenty of parking for any size vehicle. The parking lot is open into a grocery store parking lot.

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Walked in and was told to use kiosks. Then the manager just turned his back and walked away. Girl was even less helpfull. What happened to this restaurant? If i wanted to type my lifes history into a kiosk id go to the VA. Your restaurant now officially sucks.

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Handed me a milkshake at an angle with the lid not on tight, needless to say I had milkshake all in my car. Not happy. They didn't

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We went to get a car full of children some shakes, they didn't have any, at all, which was odd.

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Why do they not have a1 no more?

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