Steak 'n Shake - Reservar una mesa

The renovation of the restaurant looks great. It was very clean, and it was quiet to sit down and have a nice lunch. However, upon walking in, we were directed to an order screen on the counter, no person to tell us how the ordering process worked or how to use something we were not familiar with. Once we figured it out, it asked if I'd like to leave a tip, ?. Who would that tip go to as there weren't any servers. Our food was cooked, and we had to retrieve it from the counter and fill our own cups. Way different from how the restaurant was 8 months ago when they had servers.The food was less than good. Fries under cooked, and I'm not sure if it was a burger patty or just scrappings from a g...

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Disappointed that there is no longer any table service. Very cold impersonal atmosphere. Order via touchscreen. Self-serve drinks, however, are a plus. The manager used to visit tables. Now he ignores each table completely. Came in, went straight to the kitchen (no problem there), and proceeded to cut up with the staff while they worked.

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Why do they not have a1 no more?

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The best steak burger in

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Great drive thru

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