Story Coffee - Reserva de mesa

Ordered a takeaway sandwich, payed a crazy amount of £8 for this portion size and for it to come out burnt, i was in a rush on my lunch break so i didn’t even have time to check the contents before hand, when I sat down to eat it, I was extremely disapointed and upset that i had wasted my money, didn’t even end up finishing it as nothing met my expectations, didn’t find the customer service very appealing aswell, the employee didn’t seem very friendly either, seemed as if he wanted to just get the job done as quick as possible to get on with his day. I don’t even care if the customer service was bad just give me a sandwich worth the price that i’m paying???

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I'm rating this place based on the service and taste of espresso, so the kind of beans really. On two occasions I was served by two individuals who were super friendly and helping, the service is quick and in the hot day I was thirsty so I asked for tap water to drink and there was no issue about that. The coffee on the other hand , was mix of Brazilian and Ethiopian beans and unfortunately not in my taste. I only drink espresso so I could get the whole flavour and roast , so to me was not good at all, acidic and salty even like. Won't be getting coffee there again I'm afraid. Besides place look nice, clean and cozy too. Prices are average too.

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One very unwelcoming staff member, had to order through the outside hatch in the cold before being let inside! It was freezing cold as the giant hatch window you order through is wide open. Signs saying no laptops or working, my friend went to charge her phone and the plugs are covered. She uncovered the plug to charge her phone and he said no, the socket isn’t working, when it was! Toilets out of order, not a great experience unfortunately

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Shame that they love arguing a lot, I won’t be drinking their delicious coffee . Also witnessed staff being rude to other customers... When they prepare an order wrong, the manager would come try to persuade you that there isnt much difference with what you have ordered. Seriously? Is it worth losing customers? Coffee is classy, rest is not Reserva una mesa ahora

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The coffee is excellent here, at the moment they still aren't seating anyone inside, there are a couple of tables outside. I have always experienced nice service here and the cold brew on a warm day just hits the spot!

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Had brunch here and it was absolutely delicious! Really good food and extremely friendly staff! First time I’ve had a chai latte that wasn’t overly sweet. Definitely recommend and can’t wait to go back soon

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Overpriced, I've lived in Italy and decent coffee at decent prices is the norm there. They must be doing well out if the chaos at Clapham Junction.

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Rude staff. Time and time again staff are rude and arrogant. Have tried to like this place on many occasions but sadly can’t Reserva una mesa ahora

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I have just opened this coffee shop to myself, and I love the coffee, it’s marvellous, very delicate and tasty!

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Great coffee and great service! Tried both the guest and house espresso both were delicious!

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