I don’t understand why this place isn’t rated five stars all around. I visited on February 10th for their Friday Burger Bash and tried the Santa Fe burger, which was probably the best burger I’ve had in a long time. The salad was incredibly fresh; I’m usually not a fan of tomatoes, but I ended up stealing my wife’s because they were so tasty. Three women were working, and their customer service was excellent. I can’t say enough good things about this place. They source their beef from a local company called Swingles. We had just come from there and are willing to drive an hour from Sacramento just for their beef jerky. So you know their beef patties are outstanding!
The Swiss cheese is no longer on the menu, and I noticed that the prices for footlong sandwiches have gone up. Given that they already utilize the least expensive ingredients and offer low wages, it seems unfair for them to shift these costs onto customers. Personally, I would suggest going to the Save Mart grocery store right across the parking lot to get a freshly made sandwich at the deli counter instead.
Meal type: Lunch
Price per person: $20–30
I’d like to thank the masked employee for crafting an incredibly tasty sandwich for me! I picked the Italian herb and cheese bread loaded with turkey, salami, tomato, pickles, avocado, and a few other toppings, plus mayo and mustard. It was fantastic! The restaurant itself is clean, pleasant, and relaxing, and the food is excellent. Thank you!
We ordered several sandwiches, which were quite good. However, the drinks were a disappointment! The fountain drinks tasted more like water than anything else, and the bottled beverages from the fridge were flat and lacked flavor. As for customer service, it was satisfactory, especially considering she was alone at the counter.
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The server we encountered was extremely impolite, and even the customer standing behind us remarked on her poor service. I think her name was either Jenis or Jen, though I didn’t get a clear view of her. Next time, I’ll likely go to the Subway on the other side of town, as their service is significantly better.
The restaurant claims to be open from 9:30 AM to 8 PM, but when I arrived at 11, the doors were locked and the lights were off. I've been waiting for nearly an hour, and no one has appeared. They really need to have more reliable staff for opening hours; this is unacceptable. Service: 1
Like any Subway of course but the sandwiches were good and the staff was friendly! But have you noticed that no matter what Subway you go to, that they ALWAYS onlu give you just a SINGLE napkin. Obviously a company policy but it 's like "Come on now! "LOL!
Ridiculous that subways in Jackson don?t participate in national coupons but the ones in the Bay Area do??? ???????
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Ridiculous that subways in Jackson don’t participate in national coupons but the ones in the Bay Area do???
Don?t waste your time here!! Keep driving. Dude had no ingredients and ZERO customer service!
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