On November 11th, I placed an order through the Subway app and went to the store to pick it up. Upon arrival, an employee informed me they were out of the ingredients needed for my sandwich from the menu. Unsure of what to do, I asked for help, and the employee advised me to call the phone number on my receipt. Unfortunately, that number was my own, so it didn't help. I then asked for a refund, but the employee said she wasn't trained to process refunds. Consequently, I left the store empty-handed and without any compensation. I submitted feedback via the Subway app and was later contacted by a representative named Ryan G., who requested more details to handle my refund. After receiving no f...
