"I love Suggitts ice cream, it’s the one thing I really miss about lock down! I can’t wait for them to open again, just so that I can go and enjoy one again!!!"
Remember this ice cream in my childhood.... so back in the area thought I would visit for a bit of nostalgia! One of the hottest days of the year, but happily queued for 20mins as the queue was a good sign. How wrong could I be! The older man behind the counter (yes only one person serving) was beyond grumpy, no interaction, handed over ice creams and took the card payment.... I made some small talk but got no reaction. How can this be a 21st century business, the ice cream is ok (no advancement into extra flavours), but certainly not worth queuing for. Served from a run down environment with a staff member/owner who clearly doesn't like customers. I like to support local business especially...
After literally just leaving your shop without an ice cream for my little boy! I thought I’d leave you a quick review to say how rude the elderly blonde lady is behind your desk. We followed all covid rules. Queued while she chatted to the lady in front of me for a while. When. My child said “oh I don’t know if I want sweets or ice cream, her reply was “well hurry up we have a queue outside. If just been in that queue myself, we’d been in your establishamebt second. What a rude nasty lady! I replied well I think we’ll leave the ice creams for today, her reply! Suit yourself! Always like a run out to here! Won’t again! How to ruin a great establishment
We popped in this shop while being on a day out with some residents from our care home. One of our ladies was on a wheelchair. I supported her to sit at the table with the others and moved wheelchair in the corner. Then I asked one of the owners is it ok to leave it there (the cafe was empty that moment). What a nice answer I’ve got: “Actually we don’t have space for it!” With the grumpiest face I’ve ever seen. I asked should I leave the wheelchair just outside on the street while ladies are eating. After this I was kindly allowed to leave it at least till the other visitors come. Never again with this attitude for vulnerable people!!!
Lots of reviewers rightly commend Suggitt’s for the ice cream, but it is also a top class sweet shop. Rather than some modern sweet shops who have jars of traditional sweets all from some generic, generally unheard of company, Suggitt’s stock sweets from all the famous, original manufacturers. As a Scot I am perhaps biased in my view that Buchanan’s is the best sweetie maker in the U.K. and to be able to stock up on their fantastic Buttermints (simply the best) and some Blackcurrant and Liquorice is always a real treat. And we had an ice cream! As ever, lovely service from a lady who knows and appreciates good sweeties.
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When we were picnicing by the river a local told us of an excellent ice cream shop. As an aficionado I had to look it up. Imagine my disappointment to find a (very good) sweet shop selling one flavour of ice cream. The texture was a little watery and thin. Certainly no Spurelli, Wheelbirks or other proper ice cream or gelato specialist.
We have had ice cream here several times over the years when visiting family in the area. Suggitt’s ice cream never disappoints. They only do home made vanilla but when it’s this good you don’t need any other choice. We were so pleased to revisit recently and enjoyed ice cream in a cone with a flake.
Didn’t like the fact the man serving was handling cash and then ice cream cones/flakes. Hygiene should be a priority! Last time we visited there were two friendly ladies serving one wearing plastic gloves to handle the cones etc. The other to take payment.
Always the place to go when we fancy an ice cream. The best vanilla ice creal around always get a tub with a flake. The sit in snack bar is currently closed so we had take out to walk through the village with and look in the the shops.
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Always a pleasure. I always go for three things nostalgic tuck shop sweets, the best ice cream in Cleveland, and the fantastic two ladies who brighten my day with their banter.
I love Suggitts ice cream, it’s the one thing I really miss about lock down! I can’t wait for them to open again, just so that I can go and enjoy one again!!!
