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"Service: Delivery"
Teléfono: +4972323121919
Dirección: Hauptstrasse 13, 75236, Kaempfelbach, Germany
Ciudad: Kaempfelbach
Sitio Web: http://www.sushi-palace.com/
Martes: 16:00-22:00
Miércoles: 16:00-22:00
Jueves: 16:00-22:00
Viernes: 16:00-22:00
Sábado: 15:00-22:00
Domingo: 15:00-22:00
Platos: 96
Comodidades: 3
Categorías: 5
Reseñas: 2967
Quality 3/5 Price 3/5 Waiting time 1/5 Service 1/5 Price: 2/5 Previously ordered a few times at Sushi Palace and so far the quality has always been matched and the delivery time was fine with 90 minutes. This time however 2.5 hours (1 hour delay waiting time on a Thursday evening, poor to cold gyoza and the quality that was not top. The rice was partly no longer fresh, probably due to the delay. I asked for 2 hours by phone and a nice lady tried to help me, but could also just say that the delivery left the house, but because of the many stops it doesn't know when it comes. The delivery finally arrived and the driver at least apologized. There are clear ways to improve delivery: a smaller delivery radius, fewer stops per ride, if possible more drivers. At the prices offered, you can expect this normal service, otherwise no more customers will be upset/lost. The self pick-up (rebate of 5-10% would also be an idea that I have already seen at other restaurants. The four Oreo bombs (new unfortunately did not convince us and should be revised so that the higher price is also justified. Half an oreokeks on dairy Nutella biscuits in the middle was not satisfactory for us. These criticisms and other constructive criticisms on Google do not misunderstand and possibly try to change something. Otherwise, it would be very bad if more and more customers jump off, although the quality is good.
Unfortunately, except for Misosuppe and 2 inside out rolls, the food was inedible. Wakame salad and sushi box in size L was also ordered. The sushi was not fresh, hard, chilled as if stored in the refrigerator for a very long time. The algae lettuce completely unworn. Too bad, had always been good. I have also seen that critical reviews are followed by an irritated response from the owner. The offer of recession, I think, serves the orientation and is not intended to attack owners or employees personally.
Unfortunately, the food was unusable, except in the case of disorders and 2 inside scooters. was also ordered wakame salat and the sushi box in size l. the sushi was not fresh, hard, undercooled, as if stored in a refrigerator for a very long time. the alga salat was completely unworn.
