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I ordered a peanut butter cookie and got a coconut cookie. The pretzel bites were cold, and there's was no structure among the employees. They were all acting as if they were at a party or something with no regard to the customers in the building. The music was so loud inside that I could barely hear myself think. My wife and I went inside because we thought it would be faster but we ended up waiting 15 minutes for a lemonade, a cookie, and some cold pretzels. On top of that, our order came out to $12, but when we added up what we ordered based on the menu prices, it was $8.15. The manager on duty said that it was because of taxes and some price changes recently but wouldn't give us a receip...

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the service took forever when we went inside. it also smelt super bad, almost like a port-a-potty or something. i don't know why, but it was super terrible. my pretzel bites came out cold, and they gave me the wrong cookie. honestly, it was a pretty terrible experience. i'm sure the drinks are fine, but i won't be going back again just because the service and atmosphere were horrendous

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I LOVE this location. The employees are always so sweet, friendly, and helpful!! I love the fun vibe to the store. I always go through the drive thru and it’s very quick and efficient. The prices aren’t that bad and I love the variety they have!! This location is the best one around here, in my opinion. They’ve never gotten my order wrong and I’m always in and out within 10 minutes!

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I absolutely love squeal and go all the time, but this place is so slow! it is really frustrating as they take forever and they are sitting at the end in the drive thru for 25 minutes. in comparison to the other locations, this is the slowest leap I've ever had.

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I live 1/2 mile away from the 2 Orem locations, but the Provo location is the BEST! It's worth the drive because:They always have an ideal ratio of syrup and/or cream to soda are always on point! Their employees are always friendly and helpful!

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