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"the second time I had eaten here at lunchtime. I had a burrito supreme and a soda. was pretty good, but I miss the previous burrito, which was spicy and hot and delicious."
Teléfono: +13153237515,+13157880365
Dirección: 945 Arsenal St, Watertown, NY 13601, United States
Reserva, Reservación
Ciudad: Watertown
Platos: 10
Categorías: 5
Reseñas: 1385
Apparently when the XXL burrito was taken off the menu so went the good experience and the customer service and the hospitality. I just want to take this time to apologize to Chipotle and to Moe's for not just going to your restaurant and ordering a burrito! I ordered the chicken quesarito on the app. I even ordered extra everything on that burrito which brought it to $8 and then I ordered three chipotle chicken grillers with extra sauce and what do I get? Four under portioned and dry little pieces of what you would get out of the freezer from the Dollar general store! And you will laugh when you see the container they put my grillers in. What happened to your wrappers? You can get three tim...
Went through the drive thru around 9:45pm and ordered a veggie power bowl. I asked for no tomato and no lettuce. And extra guacamole paid 90¢ for it too when I received my order, they had put tomatoes on my power bowl and no extra guacamole. There was hardly any on it, in fact. Took it in and told them of their mistake, to which the lady who made the food very rudely walked over and told me “ I made the food. That IS extra guacamole “ meanwhile there was the amount the size of maybe a Pea on it. She took my food away and threw it behind the counter. Made me a new bowl, literally throwing then ingredients into the bowl like a child. My 3 year old fixes his mistakes with more class than this l...
Food was good just got rushed at the drive through when ordering. The worker asked what I wanted and was quiet for 5 minutes and missed things I wanted on my order. After we got our food everything was messed up in our order. Tomatoes in food I specifically asked not to have in because it is going to someone with a tomato allergy. Tacos we didn’t ask for and chicken in chalupas when we asked for beef. I seriously can’t tell if they really messed up our order that bad or was just in a bad mood tonight and wanted to have some fun messing with customers. I hope the employees straighten out because I really love Taco Bell’s food. I will start driving to a different one.
Went in to this Taco Bell for lunch on 8/28/2022 at 3:00. After using the kiosk to order, myself and two others sat down. For 20 minutes I listened to this manager talk down to her employees borderline bullying. This one particular employee was receiving the most verbal abuse from this manager. I made a point to say be nice while leaving and the person I was with who was still in the restaurant watched the manager flip me off. I hope higher management sees this because no employee should be treated this way, Nor should the customers who are trying to enjoy their lunch be made to hear these verbal exchanges. Very ashamed of that woman who calls herself a manager. Reserva una mesa ahora
We were never asked if we wanted any sauce, nor were any provided in our bag. Since we were on a tight schedule, we didn’t have time to go back and request some after we realized the oversight. Additionally, our food was thrown loosely into the bag without proper wrapping, causing it to open up and make a mess. I ordered chips and cheese, and the chips were literally tossed in without any care, so I had to dig them all out. I understand that it's a fast-food place, but it would really be appreciated if the food could be packaged a bit better for those of us trying to eat on the go.
However, there were a few downsides. We were never asked about sauces, and none were provided in our bag. Since we were on a tight schedule, we didn’t have time to go back for them once we realized. Additionally, the food was carelessly thrown into the bag without proper wrapping, causing it to spill and create a bit of a mess inside. I ordered chips and cheese, and the chips were literally dumped upside down, so I had to dig them out. I understand it’s fast food, but it really helps when the food is packaged in a way that makes it easier to eat on the go.
Not the best visit I have had. There was no one taking orders after waiting for about 5 min I ask one of the workers if someone could take my order she said that there was no one and told to use the ordering kiosk while I was using the kiosk that very same person that told me that there was no to take orders started to take orders?????When the food was ready they had also forgot our drinks I think that they need to work on there customer service skills because this over all experience did not make me feel valued as a customer!!
The restaurant was clean, and the staff was friendly. Both the interior and exterior had a modern aesthetic. The food was delicious and arrived quickly. The team was well-coordinated, and every Taco Bell should operate like this one. Highly recommended! Reserva una mesa ahora
