"My burrito was mostly filled with bean sauce, but I still enjoyed my meal, especially thanks to the great customer service."
I experienced poor customer service during my recent visit to Taco Bell, specifically with the drive-thru cashier Sequoia. Normally, I'm accustomed to helpful and friendly cashiers, but that was not the case this time. The drive-thru line was long, and the wait was frustrating. I waited roughly five minutes without a greeting from Sequoia. Her first remark was, "give me one second," and when she returned, she simply said, "order when you're ready," without even asking if I wanted any taco sauce. There was a clear lack of basic manners and courtesy throughout the interaction. After I thanked her and wished her a good night, she responded with an attitude by slamming the window shut. To top it...
Disappointing experience. I asked if I could place a separate order, but the person at the drive-thru told me that only one order is allowed per car. I visit Taco Bell daily at various locations, so I know this isn’t a standard policy. When I inquired further, they admitted they didn’t know the reasoning behind this rule. It feels like a lack of effort, and being dishonest with customers is unacceptable. I won’t be coming back to this location.
If I could give zero stars, I would. I never received my order, which was just one item. There were many employees, but half seemed to be doing nothing. A fight even broke out. There were bugs near the window. The staff were extremely disrespectful, and no one informed me about my order. Absolutely disgusting.
I had a wonderful visit to Taco Bell. The atmosphere was calm and not crowded, letting me savor a few tacos and a soda comfortably. The staff were quick and courteous, and the restroom was well-maintained.
Reserva una mesa ahora
My burrito was mostly filled with bean sauce, but I still enjoyed my meal, especially thanks to the great customer service.
Burrito De Pollo Asado Estilo Rancho Chipotle
Doritos Cheesy Gordita Crunch Queso Nacho
Filete Chile Verde Papas Fritas Burrito
Nacho Queso Doritos Locos Tacos Supremo
Paquete De Fiesta De Taco Suave Supremo
Congelación De Brisa De Frambuesa Azul
Combo Supremo De 3 Doritos Locos Tacos
Doritos Locos Con Queso Y Nachos Tacos
Burrito De Papas Fritas Y Chile Verde
Crunchwrap Supremo De Frijoles Negros
