After ordering a meal, at the drive-through, for my wife, I attempted to order something for myself. I was told by the order taker that vegetarian meals could only be ordered online. At the pick up window, the store manager confirmed the statement, made by the order taker. I was confused, as I have ordered vegetarian meals at Taco Bell pick-up windows, up and down the East Coast, for years. However, in this instance, I was instructed to place the order online and wait five to eight minutes (according to the app), and then return to the window. Being unfamiliar with that ordering option, I asked the manager if ordering online would place the order with her and she said it would. I pulled into...
Destiny A. was completely disrespectful for NO REASON. I 'm a babysitter, and simply asked if I could split an order before I ordered at the drive-through. She immediately had an attitude, and said they don 't do that. Fine. Other drive-throughs at different restaurants can, so it didn 't hurt to just ask. I asked her if I came back around, could I make the other order. She replied condescendingly if you want to. I pleasantly said ok, no problem ; because, I genuinely didn 't want this nasty person to spit in my food. I only needed the order split so I could pay for the kids I was babysitting with their dad 's card, and for my food with my own card. I genuinely was not trying to make her day...
Zero stars. On 1/11/24 at 8pm, me and my 81yo mother attempted to purchase food through the drive thru. When we approached the display, I told the order taker that we were not ready yet. After that, I continued to have a conversation with my mother regarding her choices. She could not see the menu clearly so I backed up so she could see. As I am having my conversation with my mother, there is a faint sound of someone speaking, however, I was not paying attention to them, but, my mother and when I pulled closer to the menu, a voice was still speaking, I then repeated we were not ready yet. I then saw an order on the screen that was about $42 and when I asked about it, she said it was from the...
I had the most disappointing experience with the service and customer relations at this Taco Bell. It definitely doesn't measure up to the standards you'd expect from a fast food place. The service was exceptionally bad. While the establishment appeared clean, welcoming, and professional, my experience was entirely negative. I wouldn't recommend this location to anyone; it's better to skip it and head to the next closest one. The lack of customers waiting in line—either inside or outside—says it all.
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I was surprised by the excellent taste of all ordered items. It seems they've expanded. I have no idea if it's just a curse, but definitely exceeded my expectations. I have no sauce or napkins, but I guess you can't have everything. I appreciate not getting a handful of condodiments I don't need, but ask me what I need. I didn't think I had to ask for napkins. At least three for the four items I bought.
Drive through cashier was the rudest person I've ever dealt with. No greeting and when I left I said thank you and had the window slammed in my face. Called the store and the manager and another employee had me on speaker phone like it was a group discussion. I think I need to become a manager so I can teach them about customer service. I will never go to this location again
Taco bell columbia is closed for 6 months so I came here and it's not nearly as good. My flatbread were cold and felt like they were made 30 minutes before. Also seems like the portions were not as much as columbia. I'll try Elkridge location next because this one isn't good. Won't come back.
I've visited this restaurant three times in the last three months, and each time, the inside has been closed for breakfast. I'm really disappointed with this place. It might be time for a change in management or ownership. I live just a mile away but won't be returning.
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The restaurant is somewhat difficult to access, depending on which side of the road you approach from. However, the establishment itself is fantastic. I had a very brief wait at the drive-thru, and they got my order right on the first try, despite several modifications.
Came through the drive through today and the person who took my order was super friendly.
