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"My $3 side of rice... Can you please respond and fix this? The manager is like super mean..."
Teléfono: +12538131300
Dirección: Taqueria El Rinconsito Of Kent, 301 Central Ave N 4516, Kent, WA 98032, USA, United States
Ciudad: Kent
Sitio Web: https://www.elrinconsito.com/
Platos: 17
Comodidades: 3
Categorías: 5
Reseñas: 10437
I ordered food online for pickup. But. When I finished placing the order a little after midnight it said I could pick it up after 10 am. It was Sunday and I didn't realize they close 3 hours earlier on Sunday. I called them right at 10am the next morning to cancel the order since I was at work and didn't need it the next day. The lady on the phone kept trying to get me to come get it instead of cancelling the order. She finally agreed to cancel it but she never did. I called to complain and she told me to call back in a few days when the manager is there. I got told the same thing when I did call back and after a week of trying to get ahold of someone to refund the order they blocked my cell phone. I went in to ask for my refund and again was told the manager is not there. It's been 2 weeks and still no refund or manager on duty!
Absolutely LOVE this spot. My friends and I came across this hidden gem by accident when we were driving from Seattle to Portland. We were planning on eating at the Jack in the Box across the street, but then we saw this spot, looked up the reviews, and decided to eat here. This was probably one of the best decisions of my life. The food here was great and incredibly filling. The service was amazing and the staff was very nice to us and helpful despite the fact that our group looked a little out of place. The price was reasonable for the big portions that they give. Their horchata was delicious. I had almost three cups. This place is definitely tough to come across if you’re not around the area, but I definitely hope to come here again at some point in the future.
Everything they make is delicious, but it would be nice to get what you ordered. If you want what you ordered make sure you refuse to order while the train is going by, no matter how much the person on the drive thru intercom insists she actually cannot hear you and will give you random food. She may then argue with you about what you ordered until you give up. It will be delicious, just don't get your hopes to high about getting what you ordered when a train goes by. And hopefully be called a liar by your food server doesn't put you in a bad mood or stress you out.
Do you like long, thick, dark hair in your food? If so, this is the place for you. Obviously no one bothers to wear a hair net. Just filed a complaint with the health dept. I would avoid this place! I would give them a zero if I could. And don't bother to call to speak with the manager to report a problem. They hung up on us 2 times. Disgusting.
