Tea Guys Factory Store Tasting Room

I really like their Irish Breakfast but they have no customer service. I ordered tea in April. Over the next three months I emailed them and also responded to their emails on the status of my order. No response. First of September I disputed the charge with my credit card company. A week later my credit card company credited the charge. Another week later my tea showed up. I have attempted to email them to return the product and of course I am not able to connect with a person.

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Your service has been punctual. The products we have tried are of prime quality. The only regret I have is that I hadn't discovered your company sooner. Keep up the good work, retain customer satisfaction as primary. Much success in your future.

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Tea Guys has been my go-to place for years. If you want the finest teas, best customer service, fast shipping and excellent products, this is the place for you. I have never been disappointed.

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Got it on time. Excellent teas, love them very much. And I am going to order it again in a little while. My friends and family enjoyed the teas very much too!

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Called and ordered my tea and they were efficient polite. Everything went nice and smooth, and had my tea in a short time. Very professional.

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