"a nice comfortable place to sit down and have a cuppa after shopping. the staff are friendly, the food is good, and the tea is second to none."
Why oh why did Tesco lose the Costa link with this cafe. Originally a pretty dismal Tesco cafe run by an equally poor catering company, a refit and branding under the Costa label saw an amazing change. Young staff, excellent coffee, great attitude and top class customer service saw this catapulted to a first class venue. Some months back, the Costa branding vanished, staff changed and down, down it went. My latest visit showed another dip towards oblivion. The ladies looking after the counter appear to have little or no real interest in providing a speedy efficient service. Dealing with customers seems to have taken second place to conversation, faffing around and frankly the standards seem...
Seems to me that this cafe has started down the slippery slope as standards appear to be dropping again funnily since the 'Costa ' branding has vanished. Having been run by a major outsourcing Catering corporation who managed to drop it below the poor standard when run by the store, a refit which proudly boasted the Costa Brand saw it peak. High quality food, really cheery helpful and very smart staff providing a high level of customer service took the outlet way above any Supermarket cafe. A great experience which encouraged me to use it every time I visited. Unfortunately, if today 's experience is anything to go by, it is heading downwards once again. Two staff trying their best to take o...
tesco caffe in the wellingborough store has not the usual tablet chart at the theke they can order their drink and meal, where the order is placed and drinks with table number given. a slection of cakes and discs are available, but no refrigerators can be seen in the main entrance coffee and tea machines are located at the cashier and fresh made to order when they can get their meal / payment can slow and busy at peak times.
I have had an occasion to return food that has 'gone off ' before its sell by date I have also had occasion to complain about the attitude of the staff in particular behind the Deli counter on another occasion I pointed out to the store manager about a toilet that had overflowed into the toilet area did I get a thankyou NO!
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Popped in for a pre-shop cooked breakfast. Beans and tomatoes were stone cold, one egg was undercooked, the other like rubber and the fried bread must have been deep fried in six month old fat, it was foul.
I took my vater for hand-scattered cadjau with chips and baptized with a turbulent limonade and a cup tee and we both really enjoyed everything, we were looking forward to going back, excellent service to
I had a toastie, blueberry muffin large decaff cappuccino before my shop. I pop in once a fortnight normally. new manager and cafe seemed fairly busy. love the fact that i get my clubcard points too
Cheap and cheerful tea and cakes. The meals i have not tried so cannot comment but the cakes and scones are lovely. Not overpriced and the service was good, friendly staff clean tables.
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Dropped in for a coffee whilst taking Mum shopping. Seriously the best flat white coffee I have ever tasted in the UK and the carrot cake was nice also
a nice comfortable place to sit down and have a cuppa after shopping. the staff are friendly, the food is good, and the tea is second to none.
