Another customer who had been waiting a long time asked the unsmiling hostess how much longer it would take to be served, and she dismissively replied that it was not her responsibility. Our appetizers arrived burnt and inedible, but were eventually replaced. The manager, a man in a black shirt, appeared to lack control over his staff and spent more time working than supervising.
The main courses were disappointing, tasting like frozen supermarket food. Despite the manager taking the starter off the bill, it was clear that there were bigger issues at play. The restaurant needs to clean up its act, promote staff like Dyan who actually care about their job, and find some direction and focus....
Our girls night at Fridays was absolutely lovely. We were seated very quickly Orders taken within a timely manner Food arrived quick and tasted delicious, it's been a while since my girls went to Tgi. I must say the COCKTAILS were absolutely TASTY thanks to...Sam and Hesa. We shall be back soon
The service at this restaurant was excellent, with the manager Sam taking care of our group. Despite our large party, the food arrived promptly and the staff were incredibly polite and professional. I highly recommend this place, I absolutely loved it!
I had a great experience at Shay's restaurant on match day. The food was served quickly and I was very pleased with the service. I will definitely return next time I visit Wembley.
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Visited wembley for the first time, Nia was a great help. food great and drinks arrived promptly would definitely recommend to others visiting wembley
great customer service from a worker called abena, she is hardworking and always amazes me and my friends with her excellent customer service skills!
led by a very hard working girl called abena! great customer service and very friendly! look at her when you are there!
A classic without great exceptional thing. The dishes are American and the basic service. There's a lot more...
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Visited with family and had a great time! The Service was great and we can’t wait to return soon!!!!
great service of dyan! great food and great atmosphere! I have to try them boneless chicken wings!
