The Black Horse

Twelve of us visited for Father’s Day .We booked for 5.30 but were told at 5.20 that the kitchen was closing even though it was advertised until 6pm. Orders were a nightmare with many items not available. We then asked to see the manager who appeared 15 minutes later in a very aggressive manner. There was then a heated exchange which included her telling us we would all be barred. The owners were not present but I contacted Allan on social media for a response and subsequently wrote them a detailed letter, 3 months later I am still awaiting a response! I have not entered the premises since but my stepson has just informed me he is at the pub and has been barred . For an organisation with a good customer service reputation this is just a total embarrassment!

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Charming, rustic traditional pub just outside of Leicester city centre, distinguished by a spacious and comfortable beer garden. I visited the pub on the first day of their Summer Beer Festival , which essentially meant a larger than usual cask ale and cider range, and a barbecue in the evening. I arrived early in the afternoon when it wasn 't too busy, but by the time I left (around 5 pm), it had become quite busy. Service was friendly, the fish cakes I had were quite good and not too pricey, and the atmosphere was pleasant and relaxing. Some nice beers, too.

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This place is absolutely disgusting, you have a landlord/manager that likes to shout in womens faces, taking full drinks away and tipping it on the floor in front of the woman, you also have a bbq with a lady cross contaminating food, raw products touching cooked products, not handling food in a correct way, and then serving raw sausage to guests, overall the place is awful, i advise everybody to avoid.

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Lovely food has always, friendly stuff. Never had a bad meal there and that’s a bonus you can take your dog. But today I was so Thankful ,a day like today, I’d forgotten to use deodorant , went toilet and there it was. Thank you so much

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First time staying in the Leicester area for work . I had the fish and chips and it was lovely staff are friendly . Its a comfortable place . Clean and tidy

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