The Bottle Garden

I have visited The Bottle Garden many times, so I do like it for drinks, food, ambience, etc. However, the lack of a phone number is a very irritating and problematic issue. The only contact is by email. For a booking request, expect to wait at least a couple of days for a yes or no. Then, should you have any need to contact them again, it’s back to the email, and a further wait. On the day, as happened with us on Saturday, should you have any problem, you can’t let them know. We were caught in a childcare issue, followed by unexpected traffic getting into town, and I wanted to let them know we were on our way, but that we would be about 20 minutes late. Obviously my email was not going to be read at that time, so when we got there, our table had been given to another group. We were 8 people, so this was a major issue. A simple phone call would have saved us and then a great deal of stress. Please, just add a phone number like every other establishment does.

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Awful experience. I went here with a group of friends from uni having a reunion in Leicester. After 2 rounds of drinks (which were not cheap) we were told by a blonde waitress to be quiet despite not being particularly loud just having a good time! This made us feel extremely uncomfortable and we genuinely felt the need to leave as the people around us had hear the conversation! As I settled the bill, a different server apologised for the other waitress’ behaviour and unsurprisingly knew exactly which waitress had spoken to us so rudely. We have been to Bottle Garden many times and this is first time we have been treated in such a way. I do not think either me or any of my friends will be returning following this incident. If you’d like to have a fun time, do not go to the Bottle Garden!

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This place gave us our bottomless brunch on prepaid booking. Never offered the food after repeated requests. In the end we stumbled out paying only for the prosecco, well into the afternoon, on empty stomachs. I cannot fully express how thoroughly unprofessional and inconsiderate a service this establishment provided today.

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Popped in for a couple of drinks before meeting other friends. Stunning atmosphere. Server really friendly and welcoming. Cocktails lovely and good quality. Only downside tried to return later to show our friends but all tables fully booked. Would come again!

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First time visiting with 2 friends ! Lovely bar , friendly staff . Efficient service ! Will definitely recommend this and be back again soon

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