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"We decided to take our pup to the mall because he loves it there and couldn't decide where to eat."
Teléfono: +441225740540
Dirección: The Brasserie Restaurant Lucknam Park Hotel & Spa, Bath, Colerne, Chippenham Chippenham, Wiltshire SN14 8AZ, SN14 8BP, United Kingdom
Ciudad: Chippenham
Sitio Web: http://www.lucknampark.co.uk/
Lunes: 00:00-12:00
Platos: 10
Categorías: 5
Reseñas: 27
We had made a reservation at the brasserie for our New Year's dinner and received confirmation that everything was set for the big night. However, when we arrived, there was no one in sight! They had an event going on and had closed the restaurant without updating their booking system or the Opentable Register. It was a complete disappointment and ruined our plans for the evening. We had to return to our hotel room and order food instead. It was surprising that such a mistake could happen so easily and we were left feeling embarrassed and disappointed with our NYE experience. Hopefully, this won't happen to anyone else in the future!
We arrived at night and could not see how to get to the restaurant from the car park, luckily a hotel employee was on hand to show us the way. Staff continued to look after us thoughtfully and respectfully throughout the evening. The food was beautifully cooked and simply presented. We ordered fish of the day and were delighted wish the freshness and delicacy of the dish. The brasserie is modern, and what you might expect for a high quality eatery in a Hotel, nonetheless the service, food, and general relaxed atmosphere made the experience very pleasurable. We will definitely eat there again .
Tried the Brasserie as the Restaurant is being refurbished. Was the first time we have visited Lucknam Park and overall it was ok but staff were pleasant but sloppy at times eg. Chair pulled out but not offered; the house Pinot Grigio unbelievably ran out which for a quality restaurant shouldn't happen. I could go on, but overall very overpriced such as house viognier £12.40 a glass; Pollock at £20 for a piece of fish 3 x2 with potatoes an extra cost Overall although pleasant staff it wasn't good value and sadly we probably won't rush back soon
Good start with the wait staff but it declined during our meal. At one point, there were four staff members milling around the bar and I couldn't get any of them to pay us any attention. We had finished our meal at this point and wanted to order dessert. It took ages to get them to do that. And an almost equally painful amount of time to get our bill at the end.
