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"The food was delicious as always, I have never been let down by this restaurant. The staff is very friendly and efficient, and the food was served hot and beautifully presented."
Teléfono: +441763260252
Dirección: 94 High Street, North Hertfordshire, United Kingdom, SG8 6LB
Reserva, Reservación
Ciudad: North Hertfordshire
Sitio Web: http://www.thebritishqueen.com/
Platos: 8
Categorías: 5
Reseñas: 1406
Room no. 3 was spacious and nicely decorated. The bathroom is small, but adequate. It’s modern and there is a window that opens. The beds were good and it was comfortable. We stayed 3 nights. I have no complaints about the room. I do have issues with lack of management. Because some places provide housekeeping and some don’t, while we were having dinner, I asked in the pub. There was no “official” manager with whom to check in, greet, or ask a question, I was told there was housekeeping—beds made, trash emptied. After a long day we discovered there had been no tidying up. In the morning, the laundry person told me that they did not offer housekeeping. If I needed soap or towels I could have...
Up until 2019, this was a SUPERB pub. On the weekends, people would play Pétanque on a purpose built sand pit whilst dog walkers would come and go across the vast green behind the pub that backs onto the sparkling river Mel. The feel was pure bucolic bliss ordinary wooden benches freely strewn across the lawns in an unfussy way. Now... 2 huge marquees now permanently sit behind the pub, blocking the view down to the river (which has been cut off by a locked gate and wire). The Pétanque arena has been closed and signs everywhere say 'no trespassing '. Gone is the lovely, relaxed vibe. To add salt to the wound, those generic rocks in a cage walls have been built and now encapsulate a tiny, res...
I have previously enjoyed delicious meals at this restaurant, but last night was a complete disaster. The pub was not overly busy, with only about 10 tables dining. Despite being seated and placing our order promptly, we waited and waited with no explanation for the delay. Other customers at a nearby table even questioned the long wait. It seems the chef was preoccupied with personal calls, causing a significant delay in our food being prepared. After waiting for an hour and a half for just two pizzas, I decided to speak to a man who appeared to be the manager. Unfortunately, he dismissed my concerns without addressing the issue, leaving us frustrated and hungry. The lack of attention and po...
Three of us had lunch today and the food was nice. However, the fruit cider we ordered was ordinary cider. The bacon, Brie and cranberry paninis we ordered were Brie and tomato, then to finish off the lattes were cold! I tried to speak to the manager and he said someone would come to us…The young waitress was apologetic. When I paid I expected the manager to ask if everything was alright, which happens at every other restaurant in the world. Surprise surprise he didn’t. In summary, nice pub, nice food, dreadful customer service. Reserva una mesa ahora
Was looking for somewhere around Meldreth to take a lady out for her 91st birthday, The lunchtime menu at the British Queen was not really suitable for this lady, when asked if instead an afternoon tea could be possible this was no problem for the staff at this pub. What an effort was made for this lady, not only a superb afternoon tea provided on a beautifully laid table but also a birthday card, present and celebration balloon. Thank you Sue Daisy you made her day
Popped in on Saturday to grab some lunch. Having eaten here many a time I was looking forward to a nice meal. Sadly our lunch was not meant to be. My friend ordered a ham and mustard sandwhich, the bread was dry and stale, and swimming in mustard. The chips were barely warm and tasted off. When I asked for Gluten Free option's I was told there weren't any the manager behind the bar was rude and dismissive. Sadly I won't be returning.
