The Capital Grille

I've come to The Capital Grille nearly every year for a birthday (large party room, several times) and have never had a poor experience until today. The acting manager, Chris Ackley was rude, dismissive and completely unprofessional this evening. I initially received an over cooked steak, the chef was in agreement. The second steak (ribeye arrived and was extremely fatty throughout). I sent the steak back and the manager came out. I explained to him that I always come here and have always ordered the same steak. That particular steak was simply excessively fatty. He was not interested in listening. He became red in the face and continued to dismiss my concern of the quality of the steak, in...

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we came to the Capital Grille today at 12:30 for our 30th wedding anniversary. The table was decorated so cute for us with a card and glitter and a personal greeting from our waiter, Aaron. First of all the food was exceptional. We had the lobster bisque, which was probably the best I've ever had followed by a shared Caesar salad. Cold. crisp. Just perfect. My husband had the filet and I had the ribeye steak. Let me tell you they were perfection. chard dark on the outside and pink on the inside and so flavorful that you just couldn't stop eating. Sam's potatoes and the cream spinach were fabulous accompaniments then a wonderful surprise with a beautiful, happy anniversary tray of 2 desserts...

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I really enjoy coming here because I like the bar atmosphere. Usually we sit at the bar or a table in the bar. The service is always very good. I like the bartenders and the food is very good. My only reason for not going five stars all the way is I just feel the prices are a little high for what you're getting. Parking: On the weekends it can be a little tough trying to find an open spot that's close to the restaurant. Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5 Parking space: Somewhat difficult to find parking Parking options Free parking lot

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Upscale, wonderful service and a friendly environment. The food is wonderful. Can be pricey but, it's worth it. Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: 20 Oz Bone in Waygu New York Strip Steak, Flourless Chocolate Espresso Cake and the Capital Grille Cheesecake, Lobster and Crab Cakes, Filet Mignon and Mashed Potatoes, Au Gratin Potatoes Parking space Plenty of parking Parking options Free parking lot Reserva una mesa ahora

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Had a special birthday dinner with my daughter. Renee took wonderful care of us. Drink menu is great. Food is above average. Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes: Flourless Chocolate Espresso Cake and the Capital Grille Cheesecake, Lobster Mac

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One of the more reliably good restaurants in Cleveland, it's a chain but very good. The ambience is very good. They somehow managed to survive the pandemic and come out pretty good on the other end. their food is very good. And they boast some of the best service you're going to get in Cleveland.

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Love going here. Great food and perfect service. Always a beautiful evening ️ Service: Dine in Meal type: Dinner Price per person: $50–100 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Flourless Chocolate Espresso Cake and the Capital Grille Cheesecake, Filet Mignon and Mashed Potatoes

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Service was more fantastic than the food; awesome birthday outing, Capital Grille rarely disappoints me! Food: 5 Service: 5 Atmosphere: 5 Reserva una mesa ahora

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Always have a great time here. The food and service are great. I would recommend it for birthdays and special occasions.

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Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5

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