We come here maybe a couple of times a month, but it’s gone from bad to worse. Sticky table, smelly toilets and a waitress with zero customer service skills bordering on rude. We had to chase up the drinks that we’d ordered on the green king app. Food looked like it had been thrown onto the plate and there wasn’t the usual tartare sauce that accompanies their fish dishes. There was a huge husky in the bar area and I was told in no uncertain terms that if my little dog went near it, the husky would ‘ave ‘er’. The only plus point was that the food was edible.
Had a great time here meeting up with friends it was a good location for us all to meet up and have some lovely great value food and drinks .i would recommend coming on a Friday when it’s buy one get one free on all burgers! They were so yummy and filling! The lady who served us was called Jade she was great so friendly and asked us if we could do a review which of course we felt that was the least we could do.we’ll done copcut elm
We had a wonderful experience at this restaurant for a fast lunch. My partner and I were impressed by the affordable meals and drink prices. We thoroughly enjoyed our visit today. Our server, Jade, was incredibly friendly and attentive, always going above and beyond to make sure we were happy and satisfied with our experience. Her cheerful demeanor made our meal even more enjoyable.
I visited this restaurant for breakfast for the first time and I was very impressed with the excellent value breakfast special. It was perfect. The service was incredibly fast, and the lady named Jade was very friendly and made me feel welcomed. I will definitely be returning to try out the main menu.
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Thank you to all of the Copcut Elm staff for our fantastic visit. Our little ones absolutely loved using the Wacky Corner! It’s perfect for younger children, was very clean and a really good design. Our food was prompt as always with great service too. See you all soon!
The food was excellent and the customer service was top-notch. The restaurant was clean, tidy, and the food was delicious. I highly recommend anyone to visit this restaurant.
came here for food about 8PM food was hit and we had great service from the waitress that served us, would certainly recommend and will be back again
Always come on Sunday night to play darts. Sometime have foods which is always good, excellent service. I would recommend a visit.
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Just like to say how lovely the waitress Beth is, nothing is too much trouble, real assest to the pub, so friendly and follows up
Great food great pint. Jade behind the bar was very friendly and polite. The indoor and outdoor play area is ideal for the kids
