The Elephant And Castle

We visited the Elephant Castle for a funeral lunch after my step-mum passed away and they couldn’t have been more helpful, even though we had left it a bit late to organise. Because of the timing of the service we knew the guests would...arrive at the ‘Ellie’ much earlier that their normal opening time of 12 noon but we asked if they could perhaps let us in a bit early to get us out of the weather, which was forecast to be cold and wet. We arrived an hour early and they had already set up a table with tea, coffee and biscuits for us so we could all mingle and chat away from the weather. They also allowed us to bring the coffin spray indoors and gave us a cool spot for it so that guests could...

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My husband and I with 40 family members celebrated our 50th Golden Wedding Anniversary here. We had booked the Orangery for a private event. Because of the numbers we had pre booked our food. Mark sorted a fabulous selection for us of 4/5 choices for...each course. We had a shared cheese board on each table afterwards. The food was outstanding. Everything was really tasty, piping hot and served out to us with maximum efficiency. The staff on the day were excellent, very professional but also friendly. Nothing was too much trouble. Although Mark and his wife were away that day, they left us in the capable hands of Abi, their daughter. She had ensured that there were lots of lovely touches to...

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After paying our bill and adding extra for a tip we realised a 10% service charge had already been added. I politely queried this with a waitress who said “we expect you to read your bill”. Another staff member them came to our table with...an open menu thrust in my face, pointing to the small print where the service charge was noted. I was advised rudely that the service charge was noted in the menu. As I had come for a Sunday Roast I did not read the menu, nor did I have my reading glasses. As I had not raised a complaint I am not sure why I received such an aggressive response. The more mature staff gave excellent service with our meal but the younger staff had no concept of customer serv...

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I went to this restaurant with my family on a Saturday evening. The food was expensive and the portions were small. The children's meals were priced at £7 each, which was good, but my child only received 4 chips so we had to ask for more because he was still hungry. My partner ordered the fish and chips for £17. The fish was soggy and mushy, served in a small portion. The waitress almost spilled our drinks while serving our meals and automatically added a 10% gratuity to the bill. Overall, it was not good value for money and we will not be returning for food. We will try the Hare instead of this restaurant in the future. Reserva una mesa ahora

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I took a chance on Sunday dinner and was worried about the portion size for the reasonable price of £6.49. I was pleasantly surprised by the generous portion size, which actually left me unable to finish my meal! The seasonings were excellent and the meat and vegetables were delicious. I was very satisfied with my meal and will likely save my partner from cooking on Sundays by coming back here. I would also like to give a special thanks to a worker named Aimilia, whose fun and friendly energy made my experience truly exceptional. I hope to see them again next time!

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I ordered fish and chips the fish was very small and mediocre, the chips were too thick but ok the food was just average like a weathespoons but very expensive at £13 when it was probably worth £8 at the most they also add a...10% service charge on the final bill, the place itself was very nice and extremely clean and the staff were very nice, I just don't think the food was good value for money.

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good food, friendly, efficient service beautifully decorated pub. However, they automatically add a 10% service fee to their bill, and this is at the drinks prices that are already high! Unfortunately, this makes all bad value for money. will still go, but only for a very special occasion.

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My partner and I had a pub lunch for two with medium-sized meals that cost nearly £50. The decor was lovely and there was ample seating available. However, for the price we paid, we probably won't dine there again. Reserva una mesa ahora

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Had a lovely Sunday lunch here . I had half beef half pork absolutely gorgeous. My partner had steak and ale pie wich was lovely . Great service . Highly recommend

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Good food and friendly staff especially Ronnie. Enjoyed our evening Good value for money Good menu Clean toilets

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