The Greek Family

The Greek Family

21202 Union Tpke, Hollis I-11364-3520, United States
3175 Reseñas 4.3

"Great food. We plan to go again soon. Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Greek Salad"

Detalles

Teléfono: (+1)7184701700

Dirección: 21202 Union Tpke, Hollis I-11364-3520, United States

Ciudad: Hollis

Horario de apertura

Lunes: 10:30-21:00

Martes: 10:30-21:00

Miércoles: 10:30-21:00

Jueves: 10:30-21:00

Viernes: 10:30-22:00

Sábado: 10:30-22:00

Domingo: 10:30-21:00

Estadísticas

Platos: 170

Comodidades: 17

Categorías: 5

Reseñas: 3175


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Reseñas

1 /5 Reseña

Absolutely DESPICABLE customer service. The waitress was the absolute rudest I have EVER encountered. I dine out very often. This is the WORST customer experience I ever experienced in a restaurant. We asked if we can order a Greek family platter for 4. The waitress acted like she didn’t understand what I was saying. Then, she says we have to order more food. First of all, you cannot demand customers that they have to order more. We had 3 kids 6 and under with us who don’t eat that much. Second, she said “Look at me” while she was explaining that we had to order more. Telling a customer “look at me” while I was clearly already listening and paying attention while looking at the menu is RUDE and disrespectful and aggressive. Also, when she gave me a bowl that I asked for, she literally just stands there holding the bowl out while I was busy feeding my son. No words, nothing. Just standing there with the bowl reached out. My back was turned so I didn’t even see her. That is VERY rude mannerisms and disrespectful. She also came back at the end and said if we needed to pack food away to take home while we were still eating. Another waiter gave me a very judgmental expression when she asked if I wanted to pack my kids’ meal home and I said no. She said your kids will have nothing to eat tomorrow. Wow. Never coming back here. The workers need to learn how to speak to their customers. It is NOT okay. Completely soured our dinner. Wish I had picked somewhere else.

4 /5 Reseña

Delicious food, fresh taste. But customer service definitely needs improvement. I 've walked in their several times, to see a person on the phone or looking down doing something else for several minutes without a simple greeting or a even a kind gesture of asking for a moment. They make you feel like you 're bothering them when minutes go by and I myself had to be the one to stare hi I 'm here to pick up my order several mins after waiting in front of the counter. I think a kind and friendly hostess when you walk in would go a long . The way they treated me left a bad taste In my mouth and sadly I 'm saying this after more than one encounter.

5 /5 Reseña

I had the pleasure of trying the gyro and the avgolemono soup at this establishment once, and I must say it was a delightful experience. The flavors were delicious, and it left me thoroughly satisfied. What added to the enjoyment was the fantastic vibe and atmosphere of the neighborhood. It created the perfect setting for a memorable dining experience. Food: 5

5 /5 Reseña

You feel like you are visiting your Greek friend's family's house for dinner. Warm and hospitable with delicious food that is fresh and filling. Mousaka mousaka MOUSAKA! Food: 5 Service: 5 Atmosphere: 5

5 /5 Reseña

Great food. We plan to go again soon. Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Greek Salad