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"The place is nice. The service is underground. Meat well cooked, quality bad."
Teléfono: +497822780000,+4917628663544
Dirección: Lilienweg 2, Rust I-77977, Deutschland, Germany
Ciudad: Rust
Sitio Web: http://thegrill-rust.de
Platos: 10
Categorías: 5
Reseñas: 2235
We were incredibly disappointed, unfortunately!The restaurant makes a high-quality impression, but the service staff couldn't stand there. Not only that we were sitting in front of an empty glass for over 20min, no operation looked past, if everything fits, but we waited for the bill again for more than 20min.The service personnel had only been entertained by the counter and obviously didn't care about the essential.When we got up to finish the conversation between the staff, we were then cassed.I myself came from the gastronomy. I missed the sympathy to look at the guests when you talk to them. An apology, should go a bit longer or if you have forgotten something.I have great understanding...
Reception in order of the assigned table was therefore not very optimal near the toilet. We have eaten two burgers the order were, unfortunately for €16.50 without supplements, we ordered them extra for €5 and received a portion size of €2.50. Now a feedback on our waiter Mr. Salakis, rarely seen such an inflated person! Unfriendly, unmotivated and only fixed to regular guests. If we should come back and get the same waiter again, we should ask another one. I know that it is becoming more and more difficult in gastronomy to get suitable staff but a restaurant such as "The Grill", which should be presented very sophisticated by the concept should not necessarily have to work with such people.
Unfortunately, we were very disappointed with the food during our second visit.Since the first time about July was so good, we wanted to go back.Up to the ambience and the service it was unfortunately nothing. The question arises as to whether the kitchen is re-run. We ordered both Rumpsteak medium and it was still cold and raw inside. After the complaint, we got a new one that my friend unfortunately did not have the right Gar point again. What we noticed is that the quality of meat was not comparable to that of the last time and therefore the price performance was not given. The waitress, was very strenuous and has apologized twice for what we have appreciated.
Food is nice but the service is ridiculously slow and chaotic. Dishes are sent from the kitchen with waiters having no idea what table they’re for so they have to go around each table and ask. All of your dishes will not come together. Any amendments requested such as no tomato will not be respected so be careful if you have allergies. To order, eat, and pay for 3 simple burgers it took over 2 hours and we were one of the lucky ones. Id only consider this place if you have a few hours to spare.
Yesterday we had our business trip and we decided spontaneously to eat as 9 people at the grill, the reservation was very quickly done by phone, the team was very nice and very attentive, the food was very delicate, clean and very tasty, we have different dishes and steaks tried everything without mistake, a great praise to Romana and Anne who have served our table with much love and very tasty, the restaurant is very recommend to you again, we come to every thank you
Eat super tasty, but uninhabited small portions. Kiss the pictures, but portions are not bigger. Any supplement, sauce, etc... must be paid again. And the prizes tear holes in your purse. In my opinion, however, price performance is fine, albeit high.The service has not convinced me. All nice and friendly, but not very attentive. All in all a healthy mix with 3 stars.
A steak was ordered medium, unfortunately the steak was completely brought through at least then, without big discussing, a new one. This was also good.The operation had to be practically forced to be served, very strenuous.In total, unfortunately, the evening went with us not so optimally.
