3 /5
Reseña
★
★
★
We used to love it here... The service was really bad, it was a catalogue of mini disasters, from starters being served at totally different times, the wrong wine being served (although it did work to outer favour and this mistake was dealt with beautifully) wrong drinks came, luke warm main courses... As it was a very special occasion I didn't make a fuss at the time but I did write to them afterwards and they dealt with it perfectly, apologised, refunded the service charge and offered drinks the next time. So, on the night, awful but the aftercare was great. Would we go back again? It's too expensive for what you get, so no, not until I read more positive reviews. It used to be worth the money but since Fullers took over the waiting staff simply aren't trained very well, it's purely down to the management not the waiting staff who were all pleasant people. We did come for drinks a few weeks before but left after one drink, a lengthy wait, staff huddled together moaning loudly about the place and the music was awful and loud. Fullers have screwed up this once lovely both hole.