The Juice Pod Springfield

The customer service at this restaurant was absolutely terrible! We ordered delivery online assuming the restaurant offered delivery, but after waiting 1 1/2 hours, the restaurant called asking for an update. We eventually learned that our order was actually through DoorDash, which was not made clear at the time of ordering. The restaurant told us there was nothing they could do since our food had already been picked up by the DoorDash driver. They didn't provide us with good customer service for DoorDash and left us feeling very disappointed. I used to work in the food delivery industry, so this was a foreseeable problem for me. Buyer beware!

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I had a great experience at the restaurant, enjoying both my meal and my juice. However, the girls working behind the counter made me feel uncomfortable. It seemed like they are usually friendly, but when I placed my order and sat down to wait, they started talking loudly about customers waiting and not doing things themselves. I was the only one there, so I knew it was directed at me. It was disappointing because the place was cute and I was excited to find a good juice spot nearby, but the behavior of the girls behind the counter ruined the experience for me.

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My friend and I were in the mood for a light lunch, when our Google search for The Best Smoothie in the area led us to The Juice Pod Springfield...what a great find! The atmosphere was so bright and spirit lifting, the staff was stellar, our Green Glow and Mango Madness Smoothies were the bomb and just what we were craving. The Avo Cranberry and Elite wrap selections were hearty and delish! I even ordered the Superfood Acai bowl To Go for the next days breakfast. The Jui e Pod Springfield Made Our Day....Thanks?

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I visited this restaurant for the third time and had a negative experience with the cashier. I inquired about why the menu listed the "hipster speck" as turkey bacon when it was actually pork, which I found to be misleading. The cashier responded in a rude and aggressive manner. If I had known beforehand, I would not have ordered the dish. The manager later came out, apologized, and was very courteous. The overall experience improved after the issue was addressed. Reserva una mesa ahora

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Smoothies are pretty average. I also had an issue with them charging my card twice because the cashier charged me for one smoothie instead of two. So she swiped my card again after her mistake and tells me that I’ll only get charged for two. Check my account, I got charged for three. When I called to tell them the woman who picked up the phone wasn’t too friendly. Cute business just could use some more thorough training for the young employees.

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I ordered a margarita flatbread pizza and a green juice from the Ridley location last week for lunch and loved it, so I decided to try again. Unfortunately, I was very disappointed with my food this time. The flatbread was burnt, there was hardly any cheese, and my green juice was warm and not even filled all the way in the bottle. I will not be ordering from Springfield again.

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Their juices and smoothies are delicious! And don’t get me started on the pb banana toast, seriously drool-worthy. The workers are always so kind as well with a lovely atmosphere. I will never stop coming here. Highly recommend!

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Love this place! Everything I have ever had was exceptionally good and fresh! Service and staff are super friendly and attentive. The place is beautiful inside! If you haven’t been, you are missing out! Reserva una mesa ahora

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I ordered from this restaurant for the first time and tried the chicken pesto panini and Princeton bowl. Both dishes were delicious!

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The bowl was delicious, however the smoothie was truly terrible.

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